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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6167 reviews 63%
4 star 2089 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Tim R.
5 out of 5
2/19/2025
Jennifer was very accommodating and helpful. Good job !
Fernando C.
5 out of 5
2/19/2025
Jennifer and David were very professional and helpful.
Diego V.
5 out of 5
2/19/2025
Great service as always ???? ????
Michael M.
5 out of 5
2/19/2025
Fast and easy. Local
Patrick D.
5 out of 5
2/19/2025
Jennifer was excellent as always.
Mitchell G.
5 out of 5
2/19/2025
Martin is very friendly and knowledgeable about his job. He also explained important information about the Silverado that I brought in for service.
Carlos V.
5 out of 5
2/18/2025
Completely satisfied
Carlos A.
5 out of 5
2/18/2025
Quick to reply and very professional!
Daniel E.
5 out of 5
2/18/2025
Everything was great. Thank you
Russ J.
5 out of 5
2/18/2025
Jennifer Is the best I will continue working with her. She's on the ball . Just let her know she's the best. Than you so much Russ J
Debby M.
5 out of 5
2/16/2025
Martin was great
Chris T.
5 out of 5
2/16/2025
Gary and his team are amazing. Always looking out for my family when servicing my car.
Nathan M.
1 out of 5
2/15/2025
The problem with the vehicle was not resolved. Will be calling back in the morning.
John U.
4 out of 5
2/14/2025
I am fully satisfied.
Tamara T.
3 out of 5
2/14/2025
Great arrive, great follow up on requested maintenance items. Jennifer met me at check in, wow!
Ty H.
2 out of 5
2/14/2025
Gary is a great service professional and is very helpful. This review is not about him. The wait times at your dealership are extraordinary. I was speaking with other “waiting” customers and they were all sharing the same frustration with how long it takes to get an oil change. What is the limit of making an appointment?
Stella A.
2 out of 5
2/14/2025
I wasn’t acknowledged in a timely manner by multiple service ado. It wasn’t until I went and stood outside of Jennifer Hunt’s office . Jennifer’s customer service skills lack professionalism and friendliness. She made me feel unwelcome. However her text messages received from Jennifer was as I had dealt with a totally different person. Recommendations: Send Jennifer to a soft skills training class and the other two advisors to how to deliver good customer care(acknowledging customers). Thank you for listening. Stella A
Darryl S.
5 out of 5
2/14/2025
I don’t know if my other comment went through but I just wanted to say that Jennifer did a wonderful job. She was patient and very helpful. I would like to come back to her for all my services. Thank you, Jennifer.
Yvonna R.
1 out of 5
2/14/2025
My husband noticed that the tires on the vehicle were not rotated. The representative suggested we come back tomorrow, we’re going on a road trip, so this was unfortunate! Not only that, but we had made an appointment for 11:00am and were told it would take 3-4 hours, and yet no rotation and it was done at 3!!!
Duane C.
5 out of 5
2/13/2025
Gary is the absolute best service advisor that a customer could have. He is very knowledgeable and us always available to answer any concerns that we may have.

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