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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6158 reviews 63%
4 star 2086 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Amelia F.
5 out of 5
8/13/2025
Gary was helpful and answered any questions I asked.
Lorna M.
5 out of 5
8/13/2025
Thank you, Gary so much for all your help. I appreciate you and your patience. Very good customer service.!
Lorraine V.
5 out of 5
8/13/2025
I only trust MK Smith to service my vehicle. The service staff takes pride in their work. Jennifer Hunt is always accommodating, she is not only a great service advisor, her mannerism is exemplary.
Manuel F.
5 out of 5
8/13/2025
Everything was good
Rachel M.
5 out of 5
8/13/2025
Thank you for always putting your customers first.
Victor B.
5 out of 5
8/13/2025
Jennifer H was very polite and professional, truck was in and out within an hour , fast service Definitely going back for next service
Tony V.
5 out of 5
8/12/2025
My service advisor Martin was a true professional. He was a pleasure to deal with.
Not-Provided M.
4 out of 5
8/12/2025
⭐️⭐️⭐️⭐️⭐️
Victor T.
5 out of 5
8/12/2025
good service thanks martin...
Stanley S.
4 out of 5
8/12/2025
Jay answered all my questions I had And let me know what service my truck needed I at the next service.
Charles A.
4 out of 5
8/9/2025
Jay is awesome he deserves a raise ive bought 3 cars there spent over 300k in last 3 years 1 suburban 2 black widows Give Jay a raise He makes my appointments with ease and a breeze ...the rest of the team is lazy and they **** and they are scatter brained J is super professional and makes u feel I. Good hands
Debbie N.
5 out of 5
8/9/2025
Love the staff and you always provide great service!
John L.
4 out of 5
8/8/2025
Jay did great. But a 730am appointment and tire rotation did not go into the bay until 930am and complete until 10am?
Janice E.
5 out of 5
8/8/2025
Gary is awesome, as always!
Manuel J.
5 out of 5
8/7/2025
Excellent service from director in service Drive
Bret N.
5 out of 5
8/7/2025
Their speed and level of customer service is excellent. Greatly appreciated.
George P.
5 out of 5
8/7/2025
Thank you !!!!
Dennisrosemary M.
5 out of 5
8/7/2025
Jennifer was great as usual. She got our issues taken care of and got me back in our truck with everything in good shape. The shuttle driver has always been very kind and helpful. The clerk in the cashiers office was very pleasant and considerate.
Patrick D.
5 out of 5
8/7/2025
Thank you Jennifer!
Delia C.
5 out of 5
8/6/2025
La amabilidad y servicio rápido. Satisfecha gracias.

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