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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6158 reviews 63%
4 star 2086 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Anita I.
4 out of 5
11/12/2025
In and out service. Always professional. Love the option to pay prior to arrival.
Robert E.
4 out of 5
11/12/2025
Jaylan is awesome
Not-Provided M.
4 out of 5
11/11/2025
⭐️⭐️⭐️⭐️⭐️
Tabitha P.
4 out of 5
11/11/2025
Martin was completely honest & let me know the work that I thought I needed was not necessary yet. Very appreciative of his honesty & transparency
Kristina B.
4 out of 5
11/11/2025
Jennifer is the best. I’ve previously reported on her excellent customer service, and I continue to appreciate her. She is a rare gem in today’s business landscape. She is always so helpful and knowledgeable, and I look forward to interacting with her. I hope she feels as valued by you as her customers feel from her.
Marcus M.
5 out of 5
11/11/2025
Fast and efficient
Debbie P.
5 out of 5
11/11/2025
Every time I have to took my vehicle in I’m so satisfied an Jay always makes his best to make us happy he is always so nice and patient he always does what he says he is going to do !! An as far as us waiting no complaints!! Debbie P
Cindy G.
5 out of 5
11/11/2025
Gary was very helpful and showed concern in regards to the situation. He is a great listener and shows that he cares and enjoys his job. He shows that customers are important to him and their concerns.
Ricardo R.
1 out of 5
11/10/2025
My truck is back at your dealership only 3 days after picking it up. A new engine was installed/completed on Thursday and I was left stranded today (Sunday) with some kind of malfunction. The only message I observed on the display read “stabilitrack” .
Meaghann D.
5 out of 5
11/8/2025
Jennifer is always helpful, transparent, and shows patience answering my questions.
Robert H.
4 out of 5
11/8/2025
Jay is a great guy and a lot of help..
Antonio M.
5 out of 5
11/8/2025
Jennifer is the best! Always helpful.
Nancy M.
5 out of 5
11/6/2025
Thank you
Neolanni W.
5 out of 5
11/6/2025
Jennifer Hunt is awesome she kept me up to date on the status of my vehicle and was very informative about what was being worked on the vehicle and gave me the exact estimate so I’m not surprised with the amount later. I really appreciate her friendliness and knowledge of what the issue was how it was gonna be fixed. Thanks Jennifer for all that you do.
Maurice B.
5 out of 5
11/6/2025
Good service, thank you.
Rebecca S.
5 out of 5
11/6/2025
Fast and clean service. Thank you
Lester G.
5 out of 5
11/5/2025
It’s is always so nice to have conversations with people or clients. Jennifer wes very polite and professional.
Rose M.
1 out of 5
11/5/2025
I felt taken advantage of. I went in for a basic oil change and your team tried to upcharge me SIGNIFICANTLY. Truthfully, I do not intend to return to MK Smith.
Anabel/Albert A.
2 out of 5
11/5/2025
Took my car in for service and a detail it was bit brought back in the same condition
Eveangelina R.
5 out of 5
11/4/2025
They were great as always with the service and the service rep. Martin did a really good job and was great at communicating! A+ rating

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