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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6157 reviews 63%
4 star 2085 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Cuberto B.
2 out of 5
12/21/2025
Gary Gavarrete was rude and didn't give me no información of the problem on my 2024 tahoe
Mary&Roy F.
5 out of 5
12/19/2025
Very helpful. Looks out for the customer
Valerie S.
4 out of 5
12/17/2025
Gary kept me informed and understood my issues with my car
Alan B.
5 out of 5
12/17/2025
Great service
Lisa P.
5 out of 5
12/16/2025
Great service
Earl B.
5 out of 5
12/15/2025
Thank you!
Neelam S.
4 out of 5
12/14/2025
Jay is the best .
Byron B.
4 out of 5
12/13/2025
Once again, Thanks to Gary Gavarrete. His a service manager that zero in to car problems, no non sense and fancy talks. just straight forward , direct and full service, and before you know it, your car gets another new lease of life.
William P.
5 out of 5
12/13/2025
Yes, job well done!
Rachael J.
5 out of 5
12/13/2025
Jennifer Hunt is a great example of an employee that cares about the customer. She goes above and beyond to help me and my brother with any issues or concerns that we have concerning our vehicles. I will continue to stay with M.K. Smith in the future.
Lori W.
1 out of 5
12/12/2025
Was not satisfied with the payment as discussed. Not prepared for the added costs not approved prior to service as per our conversation upon payment.
Mike P.
5 out of 5
12/12/2025
As always great customer service, they go above and beyond everytime.
Ernest L.
5 out of 5
12/12/2025
Great service and really fast
Daniel L.
5 out of 5
12/12/2025
Good job
Ismar A.
3 out of 5
12/11/2025
Everything was cool. However there is no part in stock and part is on back order. Only God knows when they will get this part..
Mel A.
5 out of 5
12/11/2025
Always satisfied with Jennifer's customers service.
Jay &.
4 out of 5
12/11/2025
Martin was amazing and helped explain everything. I felt confident leaving and knowing the car was safe to drive. I had the car at another dealer for 2 weeks and not only could they not diagnose the problem, they did not fix it. This service was excellent and very quick. I will never go to another shop! Thank you for your expertise!
Francis L.
2 out of 5
12/11/2025
Auto stop has not work since work woas completed
Freddie W.
5 out of 5
12/11/2025
Job well done! No complaints. Freddie W
John L.
4 out of 5
12/11/2025
Martin is always a p rofessional, very knowledgeable

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