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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4928 reviews 62%
4 star 1691 reviews 21%
3 star 228 reviews 3%
2 star 520 reviews 7%
1 star 561 reviews 7%
Review Us
Carla B.
5 out of 5
4/27/2024
Is always a pleasure working with Jennifer.
Paul M.
4 out of 5
4/27/2024
This was my first visit to MK Smith. I will return for service.
Daniel D.
5 out of 5
4/27/2024
I like to talk to Jennifer Hunt if I have a problem with my vehicle, she seems to have more knowledge than the other Service writers, she is always given me the correct answer and if I ask for something out of the under Mary, she will look it up for me right away treat you highly respect
Cara L.
5 out of 5
4/27/2024
David was exceptional with getting my car smoged and didn't scoff at the age and condition of my vehicle. Payment for service was quick and painless. I will definitely recommend MK Smith for any Chevy dealer services.
Valerie N.
5 out of 5
4/27/2024
Martin did a excellent job in educating me on my tires. I'm a visual learner and will always be diligent on replacing when needed. I received great customer service from everyone. Thank you very much
Lucia C.
4 out of 5
4/26/2024
Gracias Sr Martín Rosales por su atención rápida .
Rafael R.
3 out of 5
4/26/2024
Service wiht Mr: Martin Rosales was very clear but when I my vehicle was released I noticed that it was a litle dirty at the front grill and some spilled liquid inside by the engine mechanic need to be more careful so thanks to mr: Martin for his attention
Jeff F.
5 out of 5
4/26/2024
Always a pleasure
Kyle B.
5 out of 5
4/26/2024
Jay is always so helpful and takes care of his customers. We will continue to come back to MK Smith because of Jay’s dedication to customer service and taking care of us. Thank you Jay!
Val Or.
5 out of 5
4/25/2024
All was done with a few future recommendations. Completely Satisfied!
Benjamin M.
4 out of 5
4/25/2024
Very happy with my experience there . It was fast and on time. I had just finished a couple of errands and before I could go home I was called to pick up. Thank you
Zheng Seng.
5 out of 5
4/25/2024
Excellent
Roger C.
5 out of 5
4/25/2024
Very quick
Henry H.
4 out of 5
4/25/2024
Mr. Martin Rosales was vary helpful in the information about my oil change. I was very satisfied with his service.
Adrian T.
5 out of 5
4/24/2024
Service was good, Jay worked it out to get me in and out. Very satisfied.
Patricia C.
5 out of 5
4/24/2024
He is very polite and does her job very efficiently
Maria M.
2 out of 5
4/24/2024
The communication wasn't great. The paperwork says that the tires were going to be checked according to California status and the four types have a different pressure 38, 37, 35 and 32. How can I trust that the rest of the checkups were even done? The car was supposed to be serviced besides fixing the issue but now I don't if that got done. That worries me.
Virginia C.
5 out of 5
4/24/2024
Thank you
Joan S.
5 out of 5
4/24/2024
Gary was friendly, helpful and answered all my questions with a smile!
Zachery H.
5 out of 5
4/23/2024
I'm never dissatisfied with the services at MK SMITH CHEVROLET,always 5star services. Starting service advisors,to service technicians,to the cashiers. Wonderful service ???? always. Thanks everyone at MK SMITH.

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