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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 67%
4 star 341 reviews 24%
3 star 57 reviews 4%
2 star 27 reviews 2%
1 star 47 reviews 3%
Review Us
Sister Carmen.
1 out of 5
11/2/2017
Took a little longer than I thought. I would also like a breakdown of the expenses and wondered why the car tires weren't aligned with installation of new tires.
Rita F.
5 out of 5
11/2/2017
He was very helpful and explained everything
Teri E.
5 out of 5
11/1/2017
Alex is so personable and did a good job of keeping me posted on the status of my car.
Sister Carmen.
4 out of 5
10/29/2017
Worked fast after I forgot I had to be at a mtg. Talked to me about tires and explained differences between tires. Good communication.
Cheryl T.
1 out of 5
10/28/2017
Tire air pressure was not checked and my backup light was out and not fixed.
Lawrence N.
4 out of 5
10/27/2017
Professional and courteous service. Good explanation of what had been done, and what had been found.
Penny D.
5 out of 5
10/26/2017
Very helpful and friendly. Finds others to help if he doesn't know the answers to your questions.
Domanick B.
4 out of 5
10/26/2017
Alex was awesome. My tech completed my job in a good time period
John M.
5 out of 5
10/20/2017
Thank you guys
Bonnie R.
4 out of 5
10/17/2017
Needed to have a brake light fixed. Got in right away and the light was fixed quickly. As usual, the service guys are outstanding.
Realff O.
5 out of 5
10/14/2017
We appreciated the hospitality, the service, and all the folks dealt with. You were all great.
Bradley K.
4 out of 5
10/13/2017
Thanks Alex!
Raymond H.
5 out of 5
10/13/2017
Great service
Richard K.
3 out of 5
10/12/2017
The oil change is overpriced!
Charles M.
4 out of 5
10/11/2017
It's to bad that Honda didn't have enough of the new and revised parts for this recall so that the service department didn't have to use second strings parts. Oh well!
Shirley C.
5 out of 5
10/11/2017
Prompt, thorough, respectful, professional care!
Joe L.
5 out of 5
10/11/2017
A vacuum job would be nice..or a wash..
Paul N.
5 out of 5
10/10/2017
Professional, courteous service well done in a timely manner,
Joyce W.
1 out of 5
10/7/2017
Alex did okay--I have no problem with him. The vaccuming of the front floor could have been better and 20 miles out of Mason City a low tire light came on. I am concerned about this because it happened once before when we on an out of state trip.
Darin L.
5 out of 5
10/6/2017
Alex and the service department are great. I am actually driving from Waterloo because of the better service than what I get in cedar Falls.

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