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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1501 reviews 67%
4 star 510 reviews 23%
3 star 66 reviews 3%
2 star 76 reviews 3%
1 star 80 reviews 4%
Review Us
Danni D.
1 out of 5
9/6/2018
it is still not fixed. no one double checked the part to make sure it was fixed
Thomas M.
5 out of 5
9/5/2018
Yes Adam was very welcoming and courteous he delivered the car on time that he said it would be available and everything seems to be an order so thank you
Sandra W.
5 out of 5
9/5/2018
He always explains everything in detail. So You know what to expect
Julia L.
5 out of 5
9/1/2018
Adam is always very professional.
Dale W.
4 out of 5
9/1/2018
Service has always been great ,I bring in my truck the service department knows what is going on with it, they informed me about a recall on my blower motor and ordered the part to be installed at my convenience all that I can say is job well done!
Kevin B.
4 out of 5
9/1/2018
Thank you for getting my car fixed. It was worrisome being 800 miles from home and knowing there wasn't a BMW repair shop for miles. It seems to be running great!
Lynne S.
5 out of 5
8/31/2018
Adam always does an excellent job. I feel he tries especially hard to personally be sure everything is done well with my car.
Carol N.
5 out of 5
8/30/2018
We resolved last visits concerns. Hosmer Toyota is awesome
Micheal D.
4 out of 5
8/30/2018
Work was great. They didn’t get the car the first day which was a bummer but Adam was great and the work done seems to be good.
Barry T.
5 out of 5
8/29/2018
very courteous and prompt svce
Janet F.
5 out of 5
8/26/2018
The process went as promised. Thank you.
Ronald G.
5 out of 5
8/23/2018
Very friendly associates...very comfortable waiting room...the service was fast...
Winifred G.
5 out of 5
8/22/2018
Thank you for prompt service. Penny gossman
Mary D.
1 out of 5
8/22/2018
Our original service manager, Victor, gave us an incorrect estimate and apparently did not keep very accurate records over the week that he had our car. We were called by another service manager to tell us Victor no longer worked there and they did not have notes for any insurance contacts or what was being done our car. I had to make several insurance contacts again. After that, John had our car done within 3 days.
Lyle W.
5 out of 5
8/21/2018
Prompt, courteous
William R.
4 out of 5
8/17/2018
Everything worked fine! Thank you.
David S.
5 out of 5
8/17/2018
Quick service was appreciated!
Ryan B.
5 out of 5
8/15/2018
I truly appreciate the prompt quality service I received on my visit. Thank you kindly.
Pat S.
1 out of 5
8/15/2018
Forgot to wash car as we talked about. I had to keep calling to see if product that was ordered was in. Communication could be improved
Breanna L.
5 out of 5
8/14/2018
Very friendly people that work there. Help full and understanding. Was able to find the part I needed and tell me a price. Thank you!!

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