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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1501 reviews 67%
4 star 510 reviews 23%
3 star 66 reviews 3%
2 star 76 reviews 3%
1 star 80 reviews 4%
Review Us
Arthur Z.
5 out of 5
8/19/2020
Excellent work, and care!!!! Thank-you Team Hosmer Toyota!!!
Katherine P.
5 out of 5
8/18/2020
Best service department in Mason City!
Jemore M.
1 out of 5
8/18/2020
I spent $100 plus dollars on a questionable solution to a tire problem that probably should have been covered under the warranty and wasn’t even offered a car wash!!
Allen W.
5 out of 5
8/15/2020
Adam has always done a great job taking care of both our vehicles thank you
Michael D.
5 out of 5
8/14/2020
Im very satisfied with your service department. Thank you
Robert V.
5 out of 5
8/13/2020
Dave is very professional and competent
Jean T.
5 out of 5
8/13/2020
Would ha2 also liked to have had the vehicle washed
Patrica P.
4 out of 5
8/13/2020
I appreciated Adam keeping me informed that the brakes needed work And they were able to take care of them.
Jennie L.
1 out of 5
8/13/2020
I was told the job would take 1 1/2 hours, but over 2 hours. My car smelled like gas on the inside
Harriet M.
2 out of 5
8/12/2020
I was pleased with the service to my vehicle, but was given misinformation when I made the appointment for service. I was told the recall repair would take about an hour. It took much longer. I understand—just wish I had known ahead of time so I could have scheduled a little differently.
Burton F.
5 out of 5
8/12/2020
As always service was completed as requested and in a timely manner. Dave is very good at his job. B
Steve H.
5 out of 5
8/12/2020
Thank you for your work.
Laura O.
5 out of 5
8/12/2020
Great customer service!
Barton B.
5 out of 5
8/8/2020
Jodi well done.
Paul B.
4 out of 5
8/8/2020
Thanks for updating the software in my 2015 Prius.
Richard P.
5 out of 5
8/8/2020
They were quick and competent..
Colleen L.
3 out of 5
8/7/2020
I’ll look for the the manufacturer survey
Julie D.
5 out of 5
8/7/2020
Great job!! You are wonderful to work with and appreciate all you did for me! Thanks again! Julie D
Megan P.
5 out of 5
8/5/2020
Good communication, liked how we were able to correspond via text AND pay online for quick pickup.
Carol L.
5 out of 5
8/5/2020
Fantastic!

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