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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1501 reviews 67%
4 star 510 reviews 23%
3 star 66 reviews 3%
2 star 76 reviews 3%
1 star 80 reviews 4%
Review Us
John E.
5 out of 5
9/28/2021
Adam has always been courteous and efficient
Marlys D.
5 out of 5
9/28/2021
Excellent service , very pleased.And only took a few minutes and very polite.
Anne M.
5 out of 5
9/28/2021
Jason did a great job helping me with my most recent repair. Great customer service!!
John G.
5 out of 5
9/25/2021
Did everything promised.
Dynasty S.
5 out of 5
9/25/2021
Great job keeping me informed through the process. Jason is always friendly and answers all my questions. Jason gives me all the information and let's me decide what I want done. Never pressure me one way or the other.
Alisa T.
5 out of 5
9/25/2021
Jason was very friendly, helpful and personable.
Jason F.
5 out of 5
9/24/2021
Very friendly and helpful
Linda G.
5 out of 5
9/24/2021
Thankfully for your fast and efficient service.!!!!!!!
Lana K.
5 out of 5
9/22/2021
Awesome job!
Karrine K.
4 out of 5
9/22/2021
Thank you for a wonderful detail & service. I am interested in why the cabin air filter needed to be changed so early.
Richard A.
4 out of 5
9/22/2021
I like talking with Jason, very knowledgeable and friendly.
Jenny D.
4 out of 5
9/20/2021
Jason always takes the time to listen to concerns and ask questions to better understand issues with the vehicle. He is patient and has fabulous people skills. I truly appreciate that!
Mitchell K.
1 out of 5
9/17/2021
My wife said she was quoted around $1,000 for just the parts so she went over to NAPA and fixed the issue for less than $250.
Alfred F.
4 out of 5
9/16/2021
had my five year sevices done today it was done sooner than i was expecting it would take
Michael P.
4 out of 5
9/15/2021
I called and asked about how much it would cost to fix my car. I was broke so I was going to wait to fix it. He said it didn’t sound safe so he suggested that I bring my car in and have it looked at. He told me what it problem was and told me that I could make payments as I’m a long time customer. I am going in on Friday to make a payment. I’m so thankful that he was willing to help me out and he was concerned with my safety.
John F.
2 out of 5
9/15/2021
My daughter brought the car in right after she hit a deer but before a body mechanic. They did $585 60000 mile service. The car was totaled by the insurance company. The radiator was pushed off the mounts and the tech still did the repairs. I take my vehicles there for professional service and wasn’t provided that. I need to know that when we take a vehicle in that we are being taken care of because we are a customer and not a cash payment. Very disappointed in this interaction
Cindy T.
5 out of 5
9/10/2021
Thomas was very friendly!
Nina H.
4 out of 5
9/10/2021
Jason and the Hosmer staff are all amazing! After a difficult road with another Toyota dealership- working with your guys was like a dream come true. I’ve been singing your praises! They took the time to listen to me, fully understand the issue and research and implement a solution. The Hosmer team is the BEST I’ve ever worked with! Keep doing what you’re doing!
Paul A.
4 out of 5
9/9/2021
Great svc
Kay N.
4 out of 5
9/8/2021
Jason Jack Zach is wonderful he made my day

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