We were told two times that they would call us back and they never did. Fiona told us she'd have our truck washed before pick up. Truck wasn't washed. It took over fifteen minutes for concierge to bring car out after we paid. We, four couples waiting for their cars, were thankful to the male service writer who took mercy on us and went to find our cars. Fiona ignored us and stayed in her office. Slightly rude...
Just picked up my truck haven't had time to find out if the maintenance issue has been solved. Jay was very helpful and appeared to be very interested in doing his best to solve my problem. CJ was very helpful as well in connecting with the representative that could help with my problem.
Jon is very professional and you can tell he make sure his customers are happy .he checks in on you often when they are running behind it real Is a pleasure to know that you have him working for you
Fiona was extremely professional, knowledgeable, and really made us feel like we were being taking care of. I wouldn't take our Ford anywhere else, while Fiona is working at Colley Ford.
Excellent service and care taken. :)
My Edge's concerns were courteously and promptly
taken care of. Thank you, Lindy C
Always excellent and professional service
Thank you for your top notch service. She took great care of me
I was told I was going to get my truck washed .
It was not washed when I picked it up.
Larry was not my advisor. It was George Keith
Larry was very easy to deal with he made sure we kept us informed of the time line and what was going on .
Ginger M
Larry gave superb service!
I've enjoyed knowing and working with Larry over the years. He is knowledgeable and always willing to listen and give excellent advice. He is one of the reasons why I bring my Explorer to Colley for service.
Larry is always very kind and extremely helpful.
Larry was awesome he went above and beyond to make my experience one that I will continue to return for.
Great service from Larry France.
Answered all my questions.
Ms.Doran was very helpful.
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