I was very happy we Sierra, she knows her stuff and always kept me informed
I think that the simple oil change took too long. I made an appointment for 10 AM I decided not to wait because I was told it could take more than 1 1/2 hours. The car was not ready until around 2:30. Another thing I take issue with is the poor attempt at washing the car. A simple rinse is not satisfactory. That just leave dirty water spots and the car needs to be re-washed anyway. If you are going to do this extra do it right! A job half done it not a job well done.
Eric is an amazing service advisor I only go to him because I feel he has a good relationship with me and my vehicles I feel with his expertise he’s able to take care of my vehicles and deliver them promptly back with every service visit I would like to take this opportunity t to thank Erik. for his professionalism and attention to detail thank you sir
George was great! Really enjoy talking to him. I trusted him to assist me with my car battery issue and he didn’t disappoint. It’s a pleasure to go and get my car serviced at Colley. This is my go to place for any car maintenance or issues. The service Dept members really go above & beyond to provide the best service.
First,Mark **** provided excellent service & kept in communication with me. I didn’t like having to go back for an issue with an oil change,but was very pleased with how everything was handled when I brought my truck back. Mark had the where with all & took the iniative to perform the recall work while my truck was sitting,waiting for a part for the other issue. The car loaner was a big plus. I’ll continue to take all my car business to Colley. Don’t get rid of Mark????????
I took over a week to get my car back every time I called it was something new. Horrible with their sense of time and regard for customers needing their vehicle back.
This was the first service for my ‘18 F-150 and all went well.
Thank you for the follow up
George is an excellent service advisor. He is the best as far as I'm concerned. He is professional and knowledgeable about my vehicles. Always friendly and helpful. He is a valuable asset to Colley Ford.
Eric was very helpful and he made the process easy.
Good job guys truck feels great.
He did a great job but 7 hours dooms like a very long time.
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