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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Ms. Monica.
5 out of 5
3/18/2019
I love East West Lincoln. My salesman Don Caldwell and my Service Advisor Mike Tuner are awesome and make me feel like family. You ALL have made my transition from Mercedes effortless #lincolnforlife
Linda F.
5 out of 5
3/16/2019
All went well
Mr. Jerome.
5 out of 5
3/16/2019
I received excellent and Professional Service from Mr. Turner. Also everyone who I came into contact with was very polite and the dealership is very clean. Part of what made me come in was the literature I received in the mail. Quality and value***
Ms. Patricia.
5 out of 5
3/14/2019
Comfortable environment.....excellent customer service
Mr. Louis.
5 out of 5
3/13/2019
Outstanding service in a professional manner. All questions answered.
Irving C.
1 out of 5
3/13/2019
An oil change and transmission fluid change should not take 3 hours.
Ms. Angela.
2 out of 5
3/13/2019
Honestly, I'm still not satisfied with the feel of the ride.
Warren W.
5 out of 5
3/13/2019
Luke is the very best without question. None could be better. NONE.
Brenda F.
5 out of 5
3/12/2019
I can only offer positive feedback...
Mary K.
5 out of 5
3/12/2019
Luke and JW were exceedingly kind and professional. I can’t speak highly enough about them!
Mr. James.
5 out of 5
3/12/2019
I received excellent services. Thank you, James Robert Oxley Jr, Realtor Commercial Associate 1441 McCormick Dr Ste# 1020 Upper Marlboro, MD 20774 ****-****-xxxx
Mr. Samuel.
5 out of 5
3/11/2019
Service is always excellent .
Greg J.
5 out of 5
3/10/2019
I would like to thank Mr. Luke in the service department for all his help!!!!
Daphne G.
1 out of 5
3/9/2019
The problem was not resolved
Antone M.
5 out of 5
3/9/2019
Mr Owens has done a job well done for our family for many years. We Appreciate it.
Ms. Felicia.
5 out of 5
3/9/2019
Mr. Turner was friendly, professional, and responsive.
Ms.Karen G.
5 out of 5
3/8/2019
Mr. Michael, always handle and do what is necessary to repair my vehichle. Thanks you Michael.
Ms. Deborah.
5 out of 5
3/8/2019
Mr. Mike Turner has always displayed a pleasant attitude towards his customers he's shown that he cares and take his job seriously. East West Lincoln need more positive personalities when working with customers day in an out. Mr.Turner has a kind spirit and this is something that says something about his character, The Sharpe's are very pleased with the customer service we receive each and every time we have been there.
Mr. Michael.
5 out of 5
3/8/2019
Mr. Michael Turner always provides a high quality of Outstanding Customer Service and should be commended for his efforts!
Taderell L.
5 out of 5
3/8/2019
N/A

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