About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Matthew B.
5 out of 5
3/29/2019
Great job thanks
Bernice B.
5 out of 5
3/29/2019
Thanks to Mr. Owens, all of my concerns about the car were completed.
Mr. Franklin.
5 out of 5
3/29/2019
Everything was Very professional.
Ronald W.
1 out of 5
3/28/2019
Although Luke Owen did his best, it was 8 days to obtain the the parts. So frustrating for me and a great dealership.
Mrs. Evelyn.
5 out of 5
3/27/2019
Exceptional customer services from Michael. He is very attentive.
Maurice P.
5 out of 5
3/27/2019
OK. THX
Reginald B.
1 out of 5
3/27/2019
I asked them to wash my vehicle after service they said ok I dropped it off at 8 AM and it wasn't ready until 2 and it was dirty and I asked could they tighten up a screw it wasn't right I did it myself in the parking lot after I picked it up
Keisha C.
4 out of 5
3/26/2019
The service was good, I love the calls and text updates. I was disappointed that my car was not washed like it stated in the text.
Mary R.
5 out of 5
3/26/2019
Very prompt service.
Mr. Carlton.
5 out of 5
3/26/2019
Mr. Turner and your service team are excellent. I trust Mike's team with all service to my vehicle. Thanks for doing an outstanding job.
Charles C.
5 out of 5
3/22/2019
Speedy and professional customer service
Ms. Renee.
2 out of 5
3/22/2019
No, I think there no transparency between diagnoses and work being done. You almost have a funny feeling they are not looking out for your best interest but to make money. Every time I leave my car for one thing I pick it up with a different issue cropping up..
Ms. June.
5 out of 5
3/22/2019
Always polite and knowledgeable. Customer service is superior.
Ms. Vanessa.
5 out of 5
3/21/2019
I appreciate his great customer service. Thanks, Vanessa.
Mr. Russell.
5 out of 5
3/21/2019
Great service
Ms. Henrietta.
5 out of 5
3/21/2019
Looking forward to my next visit and working with Mike.
Mary K.
5 out of 5
3/21/2019
My concerns were taken seriously by Luke. Although his communication skills are superlative, Luke went the extra mile by bringing out Jeffrey, the mechanic who had been working on my vehicle during my first visit, to speak to me directly. Very refreshing to be treated with respect. I was neither spoken down to nor fleeced, otherwise known as the “dumb blonde bimbo” treatment! Erica and Noah were also very cordial and professional. I have already received a survey from The Ford Motor Company in which I have conveyed in greater detail my satisfaction with the service team and overall positive impressions of the dealership. The dilemma of finding a fair, reliable, and conveniently located shop to take my vehicle since I have moved out of the suburbs (and far away from the trusted mechanic in my former neighborhood) has been solved.
Mr. Samuel.
5 out of 5
3/20/2019
Service was outstanding as usual.
Jeannette K.
5 out of 5
3/20/2019
Work was great, but the 3 hours wait was a little longer than usual.
Jacqueline B.
5 out of 5
3/19/2019
Was told I would have a long wait but service was fast and the wait wasn't as long as stated .

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.