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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Grant B.
4 out of 5
7/15/2020
as always Mike Turner gives the best service advise I am not so happy with my MKT I only Have 55000 miles on it and it is deteriating in places means the quality is not so good I do not feel I will purchase another new car from Lincoln
James B.
5 out of 5
7/14/2020
Mr. Owens, Is truly an asset to your department. He is the representative that I will work with. Great personality and does what he says he will do.
Alfred E.
5 out of 5
7/14/2020
He’s the best!
Fran T.
4 out of 5
7/13/2020
Excellent Job Mr Michael Turner!!
Daniel T.
4 out of 5
7/13/2020
Courteous and friendly
Tracey H.
3 out of 5
7/13/2020
Although I was completely satisfied with the service performed two days later my check engine light came back on. I'm on travel at the time and I have not been able to get the car back to the dealership I picked it up on Friday, and I'll try and get it back in by Sunday. Thank you Tracey H
Jacob W.
5 out of 5
7/13/2020
Will do!
Tonya B.
5 out of 5
7/13/2020
Michael is excellent. Very professional, friendly and keeps me well informed regarding the status of my vehicle.
Gerrica G.
4 out of 5
7/9/2020
Mike has been my tech for 5 years and he always delivers exceptional service. He always takes the time to explain certain service repairs that I may not fully understand. I fully trust all recommended repairs coming from Mike because he is very knowledgeable. I feel safe driving my Lincoln.
Sallie E.
5 out of 5
7/9/2020
Grade A
David M.
5 out of 5
7/7/2020
Service representative Michael Turner was very nice and provided useful information
Leon G.
5 out of 5
7/6/2020
The person that worked on my vehicle did a good job. Mike did a great job keeping me informed on the repair.
Geraldine P.
5 out of 5
7/4/2020
Well trained to interact with public.Knowledgeable and courteous. Thank you Mr Owens. We will come back.
Anthony T.
4 out of 5
7/3/2020
Repairs were done in a sufficient amount of time. All is well. Thank you
Steven T.
5 out of 5
7/3/2020
Michael has always provided me with excellent service.
Paris P.
5 out of 5
7/2/2020
Outstanding, Mike Turner is the best in the business
Wayne H.
5 out of 5
7/2/2020
Michael Turner is the best ever. Very professional and always goes out of his way to help you.
Graycena T.
5 out of 5
7/2/2020
Great Service
Carol S.
3 out of 5
7/1/2020
Only complaint I have was not able to get a rental after leaving my car all day for maintenance.
Mary W.
4 out of 5
7/1/2020
Did not have a post service discussion due to his availability in assisting other customers upon picking up my vehicle. Will follow up with Michael regarding recommendations.

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