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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Sylvia G.
5 out of 5
7/20/2021
Great service from Mike Turner as always!
Dwain A.
1 out of 5
7/19/2021
I would appreciate if someone contacted me thanks in advance I have to take my truck back tomorrow because my check engine light came back on after two days out of the shop and that's after one month of them working on it
Carlton H.
5 out of 5
7/19/2021
None.
Princetta R.
5 out of 5
7/19/2021
Mr. Turner is very professional.
Curtis H.
3 out of 5
7/16/2021
Would appreciate a better car wash than what was given. Consider a better means to provide loaner cars to customers.
Stephanie R.
5 out of 5
7/16/2021
Mr. Turner was able to fit me in for oil change and received vehicle back sooner than expected.. He consistently provides excellent customer service
Donald C.
5 out of 5
7/15/2021
The team did a great job keep up the good work
Kenneth A.
5 out of 5
7/15/2021
Mr. Turner was very helpful and reassuring that my vehicle would be taken care of. Thanks to Mr. Turner and your Service Department.????????
Jeff W.
1 out of 5
7/10/2021
I'm having problems with the brakes still,the brakes are worse . I talked with James Owen's and will be returning on Monday.
Patricia C.
5 out of 5
7/9/2021
Excellent service and friendly staff!
Leslie C.
2 out of 5
7/9/2021
I received the usual superb service from James Owens but the wait time between when the service on my car was completed and I was called by the cashier was extraordinarily long plus the sticker notifying me of when to return for another oil change was not placed on my windshield
Ronnie S.
5 out of 5
7/3/2021
Mr Turner always does a great job
Jean J.
5 out of 5
7/1/2021
The service was good and I was totally satisfied
Coletta W.
5 out of 5
7/1/2021
I was satisfied with the work done in my vehicle.
Elias W.
4 out of 5
7/1/2021
What started as a possible long day day waiting on my car turned out to be only a couple of hours. Great Job in the service department.
Eugene C.
5 out of 5
6/30/2021
Same professional service as usual.
Dervon H.
2 out of 5
6/30/2021
7 trips to the dealership, 3 calls to the concierge and a lot of unnecessary time spent trying to resolve the situation with my car. The service advisor told me one story, the service manager told me another story, the sales lady told me another story, and the sales manager told me another story all regarding why my car is not working. I love my car but the service has been less than desirable
Keela H.
5 out of 5
6/29/2021
Friendly customer service
Corinne M.
5 out of 5
6/29/2021
None at this time.
John B.
4 out of 5
6/29/2021
Service was great just took week.

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