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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Michael R.
5 out of 5
3/1/2017
Michael Turner was great
Lucille H.
5 out of 5
2/28/2017
Excellent
Mathew T.
5 out of 5
2/26/2017
As a longtime Lincoln customer, I was impressed with the new text message system, as an effective form of informing me when my vehicle was ready. Mr. Owens was very helpful and filled me in on the status of my car appropriately.
Thomas E.
5 out of 5
2/25/2017
Great group!
Paris P.
5 out of 5
2/25/2017
Outstanding
Chiquita P.
2 out of 5
2/25/2017
Start with making the people that are suppose to lead by example of your representative of your company not great at all. Michael is excellent. Dennis needs to go back into customers relation training on how to speak to people
Alan H.
5 out of 5
2/24/2017
Michael made service his priority and it was greatly appreciated.
Matthew C.
4 out of 5
2/24/2017
Nice waiting room and friendly staff. However, online reservation system allows for appointment times not early enough to complete the maintenance. Had I not called to see if I could come early, my maintenance would not have been completed.
Evelyn H.
5 out of 5
2/23/2017
Great customer service
Diane P.
3 out of 5
2/22/2017
Car wash was bad everything else was good
Roy O.
5 out of 5
2/21/2017
The service rep was excellent. He was very friendly and courteous.
Jimmie S.
5 out of 5
2/21/2017
Very very good services.
Wendell B.
5 out of 5
2/19/2017
Thanks directly to Mike!
Charisse J.
5 out of 5
2/18/2017
MR.Turner was professional and courteous, both in person and on the telephone
William L.
5 out of 5
2/18/2017
He always does a great job and makes me feel like a VIP whenever I come to the service department.
Harold C.
5 out of 5
2/17/2017
Thanks
Darnisha D.
5 out of 5
2/16/2017
A job well done as always. From the pickup and delivery from Mr. J.W. Henderson to everyone on the service team that serviced my vehicle. You all rock!
Tamatha L.
5 out of 5
2/15/2017
Mike's service is EXEMPLARY...he takes his time with customers to make sure all the service needs are met!!!! He is awesome; the best service advisor since I've became an East-West Lincoln customer in 2004!!! Way to go Mike!!!
Beverly S.
5 out of 5
2/15/2017
No comment
Eugene A.
5 out of 5
2/15/2017
The gentleman was not only precisely on time, but extremely courteous and helpful; He explained what would be done and a timeline of when I may get my car back; when they called me back to return my car - again he was timely; courteous and the transaction was the easiest I have ever been involved with when it came to my automobiles

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