All fantastic but the car wasn’t washed..I’m not gonna lose any sleep over it.
Rafael was professional and provided great customer service.
Was very satisfied with the service and how straight forward. Enjoyed my visit and will be coming back for the rest of my maintenance of the rest of my warranty on the car.
Jaime got me in and out in a timely manner.
Thank you for the expeditious, personable and professional experience!
Fantastic service from the service team and parts department. Thanks guys!
Jaime is a great. One of the few service writers I can trust. Techs always make it clear what they performed.
Always appreciate our service advisor Jaime Vega; car was serviced and done earlier than expected
We’ve bought 3 Subarus from Sierra Auto because Jaime Vega is so helpful.
Will be back for next service. Thank you. C.f.
Always do a great Job !!!
Very courteous, great job checking in and out. Happy with car’s performance after leaving.
Efficient as always. Jaime always makes us feel comfortable leaving our car to be serviced at Sierra.
Jaime Vega was helpful and provided great customer service. Thanks Jaime!
Jamie was fantastic. Jamie listened, found the issue and is able to take care of the problem that I had taken it to Subaru of Glendale for without any attempt by them to find and resolve the issue. Subaru of Sierra Madre will be getting my business from here forward
Hello - Very happy that Rafael was able to help get the issue with my car fixed. Very grateful for his help along with the team at Subaru Monrovia.
Although I was very pleased that the issue was fixed, I just wished the communication was a little better. I requested to get updates several times but had to reach out or leave messages to get the updates. I understand I am
not the only customer but I believe it’s a part of good customer service.
Overall I am happy with the service and will continue to bring my car there for future services. Thanks!
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