My excellent service experience is due to 2 important factors, 1) Subaru has designed an incredibly engineered automobile always ahead of its time in innovations and 2) Jaime Vega is the pinnacle of what a service manger should be! His personal attention to detail and personal care in making sure, each and every service visit that my vehicle receives exactly the precise service it needs is the reason after 19 years of being serviced at Sierra Subaru my 2002 Impreza WRX Subaru is in perfect mechanical condition because Jaime Vega has taken care of it from day 1.
Great service. Car was ready when promised.
Jaime was very helpful and got my car inspected ASAP.
Victor made me feel welcome and the process was seamless.
Vic was very attentive to my requests and needs.
Thanks for the great service and white glove care.
Jaime gave us fast and outstanding service!
It was a great experience doing business with mr Rafael Ibarra he is a professional on his position thank you.
Excellent customer service.
Always have excellent service experience
Sierra Subaru changed the oil in my Subaru and started an oil consumption test. The mechanic overfilled the oil. The dip stick indicated the oil was overfilled by 0.5-0.6 qt. Jaime directed a mechanic to correct the oil level. The oil was brought down to about 0.05 to 0.1 qt above the full line.
The service provided by Sierra Subaru on 6/1 was not extraordinary because Sierra Subaru overfilled the oil. Had I not caught that it would've posed a risk to my car's engine. Additionally, I'm worried that when it comes time to measure the oil at the end of the oil consumption test the amount of oil lost will be compared against the full hole on the dipstick rather than the line that the oil was filled to, resulting in an artificially lower oil consumption reading.
Regards,
Matt Stumbo
The whole experience was excellent and made me continue to feel grateful to have my Forester!
Thank you, Jaime for taking care of my maintenance service today.
Staff was friendly and professional. Prompt service
Appreciated that he ensured the service was fast.
We always feel comfortable leaving our Subaru with Sierra. Jaime always provides us with the up-most professional service!
Victor Martinez was so helpful and friendly. Made my experience at the dealer much more pleasant
I’ve been a service customer of Sierra Subaru for several years, and it’s all about Jaime Vega. If it hadn’t been for his gracious, trustworthy and knowledgeable manner I wouldn’t have recently purchased my Outback from your dealership. You’ve earned my trust, and that would not have happened hadn’t done been for Jaime. Don’t lose him.
Thank you.
Arlene V
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