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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Cynthia D.
5 out of 5
8/9/2019
He was very kind, genuine and professional. Explained everything very well
Blake L.
5 out of 5
8/9/2019
Jaime is very professional and always explains things well. He also makes me feel comfortable and cracks jokes. I trust him a lot.
John H.
4 out of 5
8/9/2019
Great attention to our service issue, thanks!
Michael D.
1 out of 5
8/9/2019
Ongoing unidentifiable noise coming from front end of car that is still unresolved after multiple visits. Contacted Subaru Corporate customer service. case number is ****-****-xxxx3.
Nicholas M.
4 out of 5
8/9/2019
Jamie is awesome.
Gabriela S.
5 out of 5
8/9/2019
Amazing work thank you so much!
Marcus S.
2 out of 5
8/9/2019
Your employees need classes on what customer service is, many don’t know and it’s not their fault. Proper training on how to greet, treat, and communicate with customers is needed. My wife and I felt like we were an inconvenience. If management is doing their jobs right it shouldn’t take a survey to know this and fix it.
Ronald M.
5 out of 5
8/9/2019
Excellent!!!
Jerry B.
5 out of 5
8/9/2019
Outstanding service and outstanding
Diane S.
5 out of 5
8/9/2019
Jaimie was very helpful.
Denise M.
5 out of 5
8/9/2019
Very polite and efficient
Jessie L.
5 out of 5
8/8/2019
Jaime is an excellent service advisor! He goes above and beyond for his customers. Thank you
Linda W.
5 out of 5
8/8/2019
He was friendly.
Mia M.
5 out of 5
8/8/2019
Very friendly experience
Jesse S.
4 out of 5
8/7/2019
Jaime has always provided me with superior service and assistance. For this reason I chose to stop getting service at a difference location and get my Forester serviced at Sierra Subaru.
Malcom M.
5 out of 5
8/7/2019
As always Jamie took care of our service needs to our satisfaction.
Edward M.
4 out of 5
8/7/2019
Far superior to the other dealership I dealt with....
Donna D.
4 out of 5
8/7/2019
Service was perfect. People very nice and friendly. But I was disappointed not to have a car wash at the end. In other experiences with dealerships it been a nice surprise and thank you for my loyalty.
Merced C.
5 out of 5
8/6/2019
Did a excellent job
James M.
5 out of 5
8/6/2019
Rafael was great! He answered all of my questions and was very friendly and helpful!

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