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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Hans N.
5 out of 5
7/14/2020
I am glad I brought my forester to Subaru-Monrovia, and am very satisfied with the service experience.
Beth W.
5 out of 5
7/14/2020
Great experience
Michael C.
5 out of 5
7/14/2020
Great service. Very satisfied.
Geny W.
5 out of 5
7/14/2020
Very satisfied customer. Received excellent customer service!
Norma G.
4 out of 5
7/14/2020
Steven Gomez is a Star!
Beatriz R.
4 out of 5
7/14/2020
I received great and prompt service that resolved my issue - Rafael insured that my I car was properly serviced
Anna C.
5 out of 5
7/12/2020
Keep up the good work.
Siewling C.
2 out of 5
7/12/2020
I didn’t get my car report, also please delete my work phone ****-****-xxxx. Thank you.
Lisa R.
5 out of 5
7/12/2020
I was in and out of there as promised. Love the service , thank you
Alexis B.
1 out of 5
7/12/2020
Found a brand new opened cabin filter in the passenger seat. I then checked the cabin filter and it wasn't replaced. I didnt bother letting anyone know because its an easy fix. However, your team should have some kind of Quality Assurance to ensure that all recommended maintenance were actually done properly.
Sandy C.
4 out of 5
7/12/2020
very good, called me when car was done. told me what was done on the car. no wait time. awesome job especially with covid circumstances
Rowell R.
5 out of 5
7/12/2020
Timely completion of service and knowledgeable service advisor
Edward M.
4 out of 5
7/12/2020
Jaime always does great by me. He is the reason I go to Sierra Subaru
Hans L.
5 out of 5
7/11/2020
Thank you Raphael!
Leroy R.
4 out of 5
7/11/2020
Glad to have Steven as my service representative
Anna D.
4 out of 5
7/11/2020
Very friendly staff and we didnt even wait that long to leave the car and pick it up. Thanks for the service!!!! Keep it up
Angela M.
5 out of 5
7/11/2020
I absolutely love your customer! So much so, I came in for an oil change and decided to lease a new car. No pressure from any of your sales people and made it so simple. Thanks!
Zak E.
4 out of 5
7/11/2020
Yes thanks you so much that was the best service I think I’ve ever had . I couldn’t ask more !! <3
Yesenia G.
5 out of 5
7/11/2020
Very helpful and explained everything in detail. Great costumer service. Extremely satisfied with the service provided
Wayne P.
4 out of 5
7/11/2020
We appreciated that when we picked up the car in the showroom we were given a new pen for signing the forms and everyone wore masks.

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