Abe was very polite and punctional. I also worked with sal. He was good as well.
More feedback was needed on what the first service entailed
slow service is poor service.I will find a dealership with better service..
Friendly and informative person
No complaints with Sal; he was polite and doing his job. My Complaint is having to pay $359.66 for a regular battery and a regular oil change. I respect, trust and am suppose to have faith in our dealership but I feel this was overpriced service cost and will go elsewhere for minor services.
Rich was on top of the services and kept me informed.
Very nice and greetable serviceman.
I was very happy with the quick response and repairs.
Met me at my car, I did not have to get out - great!
Service was excellent, just need to have the rear tailgate rechecked. Tailgate starts to open then shuts down immediately. When opening the second time it works.
In the end yes I was satisfied. The most frustrating thing for me; when speaking to a service rep and the rep says I’ll call you back in 10 minutes and they don’t.It seems to me that Sierra is under staffed. I was on hold for 45 minutes. The rep said sorry, he forgot about me because there were too many customers to attend to. There’s got to be a more efficient way for the rep to get updated info from the mechanic. Too much walking back and forth just to get info. Communication with my warranty company and Sierra was too slow. It took almost 3 weeks to fix my car. But thank you for the loaner car.
Excellent prompt service!
Thank you for your service & help
The gentleman that was taking in the cars for service was awesome. Did a great job taking people in was very polite and made me feel very comfortable . Will definitely be taking my truck to Sierra Chevrolet for now on and when I’m ready to buy again will come here.
The job were done quitely but my interior door panel has a lot of oil and smudges. They do not have complimentary car wash too.
Sal Rivera was very accommodating and professional.sal’s outgoing and friendly personality make him a pleasure to do business with! My experience at Sierra chevrolet was wonderful as usual! Thank you Sierra chevrolet!!!????.
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