Thank you for confirming my Suburban is safe to drive. And for no charge! I'll be back for sure.
Very cooperative staff and a excellent service.
Great service. Car ready on time and within original estimate
Thank you
Mariela did a thorough and professional job in all respects.
The words cool, kind, sweet, understanding, fun & professional would be an understatement in describing Mariela. I appreciate her presence & service. 10/10.
Everyone was great and very helpful.
I’ve been a Sierra customer for over 40 years. I’ve worked for GM 34 years. I’ve purchased at least 20 vehicles from Sierra. I just purchased a 2020 Blazer. There is a loud noise on the freeway. We made an appt to have it repaired. The service rep (SR Maryell) didn’t listen to me and said she would have it checked out and call me in the afternoon. She didn’t. We went at 5:00 to pick up the car she said they couldn’t find anything but she would get us a rental. We said no. We’ll take it home. The odometer was exactly the same as when we dropped it off. No one had even test-driven it. They had our car all day and hadn’t touched it. The SR was rude, she didn’t communicate and wouldn’t pick up the phone when we called. She should not be the person representing your dealership. Please call me if you want additional details.
He was awesome. Give him a raise.
I was charged 20 more dollars than quoted. Asked for all fluids to be topped off including diesel. The diesel fluid was not topped off or put in. When asked they said it would cost $12 but didn’t say anything when they had the truck
Excellent customer service. Thank you
Abe went above and beyond. Thanks Abe
Mariela Samano and Abe were very helpful. I appreciate their help very much.
Abe is a gem. Je always takes great care of me whenever I bring my car in to get serviced. Definitely a keeper.
It was with Ab actually
He was helpful and kind
Everything was great! And the service department was very nice and helpful
Abe was amazing and very patient. He answered all my questions and did his best to get my car to me on the same day. Much appreciated!
Did not fix the problem, IAM letting everyone in Monrovia CA know , because I helping as a retired first responder , did not expect to be treated like this John
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