Billy was great and very helpful. Billy is a good employee for your company.
Vince gets 5 stars
Best customer service
Kevin was awesome. A very big help. He listened and made me feel like my issues were valid and that he understood my concern. He was sure to cover all bases and laid everything out clear and simple. Kevin was simply great to work with.
I trust this dealership, have for at least 10 years and I have never had to bring back my car for any service done. So I will continue to come back. Customer service has always been good.
Adam was amazing. Great job overall in repairing the vehicle and keeping me in touch! When I picked up the vehicle, the interior was covered in dirt and dust and ash though from the mountains. Maybe windows and doors had been left open during repair? But I was able to take it and get it cleaned out just fine. Overall satisfied with the service.
I trust Vince Tran the Man!! He’s a great asset to Sierra Honda. He takes good care of me and makes sure I’m alright with everything with my Ridgeline. I wished I purchased my 2019 Ridgeline from Sierra Honda. Vince Tran follows up and calls me with the status. He makes me feel I’m number 1.
Sierra Honda fixed my car kept me informed all day and got my car back to me in the same day and last but not least I was running late and even though there was a dodgers game they waited for me to get there to pick my car up
Vince is one of your best employee. He has always done right by me !
I was very satisfied with the service I received. Brought my car in in the morning and the service was complete.The staff were all very professional, helpful, I would certainly recommend Sierra Honda service to anyone I know.
Just a thought what would be even nicer is it that came back clean. It came back in the same condition that I brought it in but I don’t know if you guys have a car wash you can just run it through. That would be a nice perk to coming to the dealership. Thank you so much.
I was not happy with Kevin Ing’s customer service. I would luke his boss to call me!
Like always excellent service provided by Vince and the team of Sierra Honda.
Billy was courteous, professional and “on top of it” — answering all questions and being proactive about calling, etc.
Tina was great and professional. She will be my go to person at Honda. Thank you.
Kevin is ALWAYS courteous, helpful, and professional. I always seek him oit whenever my car needs service.
Excellent service . On time and quick !
Vince Tran did a wonderful job throughout the process of getting my Honda parts ordered and installed 5 stars all the way!
Vince continues to be an example of what true customer service is. Always greeting us with a smile and a thorough explanation of what’s going on, not to mention the great follow up.
Adam was very helpful and promptly took care of the issue.
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