Robert was not only extremely professional and informative he was just plain cool. Got me in and out with no problems. Answered all my questions and made sure I was satisfied the entire time. Sierra Honda gets a A+++
Quick and efficient service, good customer service.
Fast and excellent service! Thank you Vince
I don't like that I had to pay 150 dollars for the technician It should it been cover by the factory warranty. What's the point of having factory or extended warranty if it's not going to cover the service. I have 3 Hondas and feel that it's going to be last one. I feel ripped off because I'm paying extended warranty on 2 car that I'm probably never going to use after this experience.
I arrived on time for my 745 appointment. Was made to wait 15 minutes before being waited on. Rep tried to charge $150 for a service that I received a coupon for the previous day for $75. Then tried to rationalize that the multi point inspection is completely different for the higher priced service. I am not stupid and should not be treated as such.
Vince Tran is always nice and professional
Billy was considerate enough to take me in early and kept me updated throughout the process.
Mr Eng is very knowledgeable with Honda products and answered all my questions satisfactorily.
Kevin is very professional and he’s helped me out with my cars for years now. I like when Kevin helps me because he is very helpful and explains everything very well. I am not a car guy but the way Kevin explains makes it easy to understand, even for me. I will continue to bring my car here for maintenance and I hope Kevin can continue to help me. Thank you Kevin! You make bringing my car easy and convenient.
We are still feeling our way with our “new” 2016 Pre-Owned Odyssey. Our experience with the dealership where we bought the vehicle was not good, but having had our previous Odyssey serviced by Sierra Honda for many years, we knew where to take it to check out issues. Kevin and the technicians have helped us feel more comfortable with our purchase. Thank you.
Tina is always reliable and is great with customer relations. I love working with her.
Friendly, very professional
Not sure why my car didn’t get washed .
Billy ALWAYS goes the extra mile to help me. He is a service advisor I trust and appreciate.
She was very friendly and very helpful.
Billy was fantastically helpful in every way!!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social