Thank you Vince for your gracious accomodation for my concerns. I very much appreciate your "Honda helpfulness"!
Kevin Eng is what makes going to Honda Service Dpt worth the extra effort and not so arduous a task. Great customer service!!! As long as he is there I will continue to get my Honda Civic serviced with you guys.
Everything went smoothly and in a timely manner.
Vince he did perfectjob thanks
Kevin is always a trustworthy service advisor. He does not try to do things on the car that aren’t necessary. For example this time I had several problems with the car and I told him he could also do a major tuneup and he told me after checking it all out that it didn’t need a major tuneup and just did what was necessary.
I'm very happy Tina provided a very detailed explanation on the work that my car needs and she completed the work as the time she promised.
Vince Tran is an absolute asset to your company. His demeanor is professional, detailed and polite. Kudos
Thanks for such quick and great service!
First time coming in.
No delay and greet service from Robert.
Your staff and dealership are outstanding in all aspects of customer service. Kevin in the service department has always taken the time to listen and answer all of my questions.
I have been a loyal Honda customer for over 30 years. All of my family cars have been serviced At Sierra Honda.
Thank you so much for the excellent service. Kevin and the staff are the best. God bless you all and keep you safe.....
I’m very disappointed with the service this time. The window behind the driver side had a manufacture defect and we finally got around to it this time. The window is still having the same problem. The car seat behind the passenger side was removed, I’m assuming the technician fixed that side instead? There was no fluid to the windshield and it stated on the invoice that all the fluids would be topped off if necessary. I’m truly disappointed and frustrated. I had to take some time off from work and arrange a ride to be picked up and drop off.
Vince was very helpful, let me know how the car would be checked, what was wrong, how it would be fixed and the cost.
Very good better then last visit.
Vey professional and delightful person.
The service was smooth and helpful . My advisor was helpful at all the time . Excellent customer service from Adam Lopez!! He helped clarify many questions I had regarding my services. Thank you!!!
Vince is great at communicating with me on anything that is needed and always take great care of my Honda.
Tina Ming was professional and knowledgeable!????
NO COMENTS,
MY RELIGION DONT ALLOW ME TO SAID BAD WORDS
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