Jonathan was extremely motivated to help me with my problem today. Went out of his way to accomadate me with my two children and busy schedule five star service today!
Great Job and my Honda helper was very informative
Sierra Honda always makes taking my car in for service a pleasant, easy experience. Our rep, Alex, was friendly and explained everything to us.
Kevin was pleasant to work with and gave great customer service.
1) Dissatisfied with extended wait time at service drive. I realize I did not have an appointment but a solid 15-20 minute wait to be written up is unacceptable at 9:00am on a Tuesday. 2) Solid 20-30 minute wait for “Courtesy Shuttle” to drive me home is unacceptable. 3) Shuttle driver getting lost is unacceptable. GPS device should be provided. 4) Called to request shittle pickup from home to Sierra at 3:45pm. Provided all requested info to person on the phone. Received phone call from Sierra at 4:05pm. Person states shuttle stops running at 4pm and I need to find my own ride. Unacceptable!!
Vince was very clear about the services I was receiving and was accommodating with my requests. The service was prompt and he was pleasant to work with. This was my first time bringing my car to be serviced at the dealer and I had a very positive experience.
Tina was super helpful and a pleasure to work with
Sierra Honda takes very good care of their customers
Kevin is great! He always takes care of me and my cars.
Johnathan was very friendly and helpful with getting my service completed in a timely manner. Overall great service.
Jonathan was super friendly. He was extremely nice.
Aspet was very friendly and helpful, and expedited my work order.
Vince is always a pleasure to do business with. Awesome personality. He should get an award for best employee.
The service was good but the prices seem to be plenty high.
Wonderful customer service I’m glad my tail light got fix in 10 minutes really happy with the service
Kevin was great as always, friendly, professional and efficient.
Excellent service from Kevin. He is the one we ask for when we need service on our CRV.
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