The initial wait was too long. I had an 8:30 appointment, arrived at 8:30 but sat in my car for nearly 30 minutes waiting for someone to help me. That's a problem...
Vince Tran did a wonderful and exceptional job helping me today.
You should be very proud to have Vince Tran as an employee at Sierra Honda.
The wait to get your car checked in is way too long. I’ve gone to this location twice in the last couple of weeks and had to wait in my car for over 30 mins before check in. I see the workers slammed with the work, but I just think you need more workers on the floor. Waitinng over 30 mins, in addition to waiting for my car to get worked on is way too long. Thanks.
Jonathan would keep me informed throughout my service request at Sierra Honda.
He delivered excellent customer service and very knowledable.
Definitely would come back for next service.
Johnathon did a great job and very professional
Thank you Vince Tran. You were efficient.
Kevin was very helpful on answering my questions on my car. He was very friendly and has great customer service.
Kevin Eng is an outstanding service rep. I have complete confidence in him.
Vince was a very nice and welcoming Honda representative. He was very professional in explainal the service on my vehicle and how the maintenance system works. It was a pleasant experience
Thank you Vincent!
Kevin is my favorite service writer! Always a great overall experience when he helps me.
Kevin Eng was helpful, knowledgeable and timely. He did a great job explaining all procedures and costs. He and all of the mechanics did a great job. I will continue to use Sierra Honda for all maintenance and repairs. Thanks Kevin!
Vince was very good to work with. Direct, kind, professional, clear.
The service I received from Sierra Honda was exceptional.
As always, i am pleased and happy with the service.
It was nice that they asked me if I wanted water while waiting to check in thank you
Vincent was great but one day later, the problem with my air conditioner is still not fixed after spending about $170 to have it taken care of at Sierra Honda.
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