Kevin always takes good care of me!!!!!
Everything was up front and made known to me as soon as possible. Her service was courteous and helpful.
Vince was great like always!!
Very professional and knowledgeable.
He paid attention to my request about the car and made sure it got taken care of.
I am very happy with Vince in the reception.
Vince always answers any questions I have politely and he is very knowledgeable.
Thank You Vince !!!
Great job. Kevin????????????
Kevin was awesome. Extremely heLpful
My car was finished before the time I was given! :D
Tina is always helpful and my service was done fast.
Kevin did a excellent service but the people who bring the car, the lady and the young guy was the worst customer service, first she lost the key of my car and and show me bad attitude, and the young guy I don’t know why he is working over there, no customer service, bad attitude and he doesn’t react the people, I was very disappointed, I told Kevin but he didn’t do nothing about it. I very unhappy and I don’t know if I coming back and no recommend it.
Awesome customer service. Was in perfect time and was honest
Very friendly and attentive staff.. Service was completed earlier than promised time.
My appointment was at 11:00am. I pulled up to the service driveway at 11:10 and was checked in at 11:17am. My vechile remainded parked for 2 hours and 30m. The reason I know this is because I have the iPhone maps notification alerting me where and when my car is parked. Having that said my car was returned to me at 2:04pm. It took almost 3 hours to do regular basic maintenance on my vechile. I was annoyed and flustered. I spoke to Tina regarding the situation and even she confirmed that my vechile had not been touched for the first two hours. I as a customer find that upsetting as its also a complete waste of my time. I also show up and I’m told that lunch is from 11:30-12:30, it baffles me how I was given an appointment at 11am when they knew that during that hour no one would be available to service my vechile.
My representative was great!!!
Can you please fix the radio issue, erases the station automatically.
My old civic did it and now my Clarity does it also
On time sooner than expected
Vince has been my service advisor since I started bringing my car to Sierra Honda. I have received excellent service on every occasion. Today was exceptional, he was very accommodating to a last minute appointment, completed the job by the estimated time, and updated me throughout the entire process. A+ service!
Kevin very helpful and explained everything and helped identify some in engine compartment rodent damage we would not have seen. He was very helpful to us and gave terrific service. Carl and Marsha S
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