Kevin is one of the best service advisors at Sierra. I've tried other advisors there before and they were either mediocre or below standards. Kevin has been very consistently exceptional with his customer service and I will definately be returning with Kevin as my advisor.
Efficient and professional
Very happy with the Sierra service team and Tina Ming.
i bought my car in 2007 and Kevin been my service rep. for 10 years. I like his kind help, that is the reason why i still sending my car to Sierra dealer to service.
Sierra Honda this time did not offer a free car wash along with our service.
Service was awesome. Today
Awesome service from Tina . Always satisfied thank you
Very pleasant & helpful and kept me informed of my service & time my vehicle would be done.
Great customer service. They completed the job earlier than the estimated.
Great job guys!
Everyone provided excellent service.
My first visit to Sierra Honda was a smooth encounter and Tina was great. This is going to be my new home dealership going forward.
I had to wait 45 minutes after the time I was told my car would be ready. Then, I wasn’t contacted when it was done. When I went to the office the service rep helping me was apparently at lunch. It seemed as though the other reps wanted me to wait, but did help me. I had told my rep that the check enigine light comes on then off randomly. He said he would have it check. I was told the service rep noted the check engine light was on and that it would cost me an additional $100 to do additional diagnostics. No, I’m not at all satisfied.
Johnathan was extremely helpful. He is very good at his job.
Tina Ming is nothing less than AWESOME. She is my preferred Sevice advisor. My mom also thinks the world of Tina, who answers all of mom's questions regarding her 2017 Sierra Honda Accord EX and my questions about my 2016 Honda CRV Touring. Tina always gives me the straight skinny on what our cars need to keep them running well and at the highest resale value. We trust Tina Ming explicitly.
Kevin Eng is the best, you should let him train all your service agents because he knows how to interact with customers and he is excellent!
Had a good experience and Pablo was pretty informative and was able to assist me with my concerns
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