Great customer service and very fast!
Kevin Eng was great to work with. Honest, knowledgeable, and very trustworthy. Always kept me updated on the progress of the work being done and would hope to get him next time I bring one of my two Honda’s in for service.
Mr.Eng is always very helpful explain what type of service my car is going to have and has very well customer service. Been coming to Sierra honda now over 10 years I'm very happy with service.
Quick oil change. Finished faster than I expected.
Tina was super friendly and helpful.
Mr. Tran kept me informed at every step, advised me of my choices, and provided great service throughout.
Thanks, Vince!
Incompetent so called technicians. They can’t even install a battery terminal. It’s very sad.
I wanna say thank you so much good service short time
Billy Tam provided great customer service. However, someone left oil stain on the driver's car door and rug.
Excellent customer service from Vince. He truly cares about the customer. Thank you Vince.
My visit today confirms I made the right choice in sticking with Honda.
Adam was very polite and courteous. My vehicle was ready at the quoted time. And when dropping the car off, I asked him if any of the online coupons I had found would apply to my service, and he said yes and he had already applied a coupon for me. I was very happy about that - who doesn’t like a discount?! And especially before I even asked for it. Very happy with today’s visit. Also, while there today, I saw Billy who was my guy the last two times I was in. Billy remembered me and greeted me by name! Very impressed with his customer service skills as well.
Having to come back multiple times to fix the same problem is really inconvenience since I live 30 miles away from the dealer.
But on the other hand the customer service I received from my honda representative (Tina) was outstanding.
Kevin is great to work with!
Vince Tran was courteous, knowledgeable, and efficient. He is all you would hope a service personnel would be, and, he receives my highest commendation.
John H
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