No thanks ...nothing will persuade me come back to Sierra for services.
Vince was very attentive and very knowledgeable of the service that my car required. Very friendly.
Friendly and efficient service.
We've worked with Tina since she was in sales and she has always provided excellent service. Glad to have met her again today!
The problem was resolved.
Tina has outstanding customer service skills. She handled all my concerns and was very patience with me. She explain what my car needed and what the cost was so it wasn't a surprise when it came time to pay. I appreciate her service from start to finish.
Vince was extremely helpful and attentive. He made sure the accessories I bought were loaded in my car before I left. He demonstrated excellence in customer service, just as expected from Sierra Honda and was very thoughtful of the Covid restrictions. Thank you very much!
Waited way too long for the analysis, only to find out that they haven’t even started yet(over 2 hours)
Kevin is the best! He always knows just what my car needs and it is completed on time. Sierra is a great place
Tina is the best. Followed up on every detail
Having is the most trusted Service Rep. I have had the pleasure of having our cars seviced.
Kevin was the most helpful and honest employee I've ever dealed with at any dealership EVER. He never beat around the bush about anything and delivered on all his promises. He even recognized me when I walked in to pick up my vehicle wearing a mask and all. I have no problem driving 30 minutes to Sierra Honda for all future services and it's because I can trust Kevin and the Sierra Honda team.
Courteous. Communicates expectation. Estimated time was off by 1/2 hour or so. But satisfied overall.
Vince Tran was AMAZING! He kept constant communication with me regarding the status of my vehicle. I greatly appreciate his top notch customer service.
Vince was prompt, courteous and clear.
Very professional!! Got my car when promised. Thank you
Vince was awesome. Will definitely come back and use him as my advisor!
Everything was perfect!
Very good service! And The staff gave Me some advice for use it in the specialty time!
Billy was very helpful and explained all the services in detail.
Billy was very friendly, personable, courteous, knowledgeable and professional. Would definitely work with him again!
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