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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4335 reviews 69%
4 star 1458 reviews 23%
3 star 127 reviews 2%
2 star 190 reviews 3%
1 star 177 reviews 3%
Review Us
Sally S.
5 out of 5
8/16/2020
Excellent service
Wei W.
5 out of 5
8/16/2020
Great job
Catalina A.
5 out of 5
8/16/2020
Kevin has always been extremely attentive and kind.
Nicole D.
5 out of 5
8/16/2020
Great service and quick. Thank you
John R.
5 out of 5
8/16/2020
10/10 great service thank you
Julie Z.
3 out of 5
8/15/2020
I am surprised the car bought in 2017 was repaired three times for 1) a nob was broke 2) air conditioning malfunction, and 3) battery was dead
Eunice H.
4 out of 5
8/15/2020
Answer and explained my question with respect.
Milind J.
4 out of 5
8/15/2020
Vince notes down All the issues concerns I have with the car and then makes sure they are checked properly and fixed. This time my car battery was bad and the day of service it's voltage rating test was OK. I left the car for a day and then it was tested in the morning. The test showed the battery was bad and was replaced. Thank you for the great service.
Yutai L.
5 out of 5
8/15/2020
Great service. Thanks, Yutai
Rendy T.
5 out of 5
8/15/2020
Kevin provides excellent customer service.
Sandra R.
4 out of 5
8/15/2020
He was very friendly I felt extremely welcomed. I have been to other Honda dealerships for oil changes and I can say he gave me the best customer service out of the other locations.
Rita Carina.
5 out of 5
8/15/2020
Fast service
Victoria S.
5 out of 5
8/15/2020
Tina was great, an excellent service representative.
Marissa C.
1 out of 5
8/15/2020
I was told my battery was critical and needed replacement by Adam at Sierra Honda. I was shown the read out but not given a copy. I subsequently had AAA come to my home an hour later and they said the battery is functioning perfectly. I would like an explanation regarding this discrepancy and a copy of the battery read out as promised when I called later this afternoon. I would appreciate follow up and clarification.
Oscar G.
5 out of 5
8/14/2020
He was professional, nice and overall a great experience
Stephanye R.
5 out of 5
8/14/2020
Vince is awesome!!!!! the best personal service makes it a delight to be there!
Deborah W.
4 out of 5
8/14/2020
I don't understand why Labor charges is so high....we pay enough on our vehicles . $400.00 for not even 2 hour worked .
Margarito M.
5 out of 5
8/14/2020
Great Service!Thanks Vince.
Kimberly A.
5 out of 5
8/13/2020
Very nice and efficient
Violet L.
4 out of 5
8/13/2020
Mr Eng is exceptional in his tone, disposition, and professionalism. It is a pleasure to work with him for the servicing of my Honda. Many thanks to him.

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