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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Grace P.
1 out of 5
2/1/2023
Took an hour and a half longer than promised. Alfredo was very kind but l left my dogs in crates with understanding max of 1 hr 20 min. Waaaay longer than expected by at least 1 hr 30 min . Too long for an oil change !!
James C.
4 out of 5
2/1/2023
they found what was wrong with my van very quickly. The oilc change was also timely
Cathrine K.
5 out of 5
2/1/2023
Very pleased with the service I received at Germain Honda and the attention that was given by Victor and the mechanic to solve the problem with our Pilot. Cathie
Kathryn K.
4 out of 5
2/1/2023
Mike spent extra time preparing me a/info for a subsequent appt. Above & beyond service!
Staci C.
5 out of 5
2/1/2023
He was awesome as always.
John H.
5 out of 5
2/1/2023
Very nice working with Victor. Got good information on our passport. Also from the sales department spending time with Conner Fattore learning about the Honda Passport.
Ronald F.
5 out of 5
2/1/2023
Mike always gives us the best service. We are very happy to have him as our service advisor.
Gloria P.
5 out of 5
1/31/2023
I was very happy with Michael’s friendly customer service. He also explained in detail what my car needed in the future to keep it running smoothly.
Brenda W.
5 out of 5
1/31/2023
Very satisfied
Thomas J.
5 out of 5
1/31/2023
Al is always friendly and makes me fall welcome to come back.
George M.
5 out of 5
1/31/2023
Thanks for the great service and would like to say Nathan was very professional and helpful. Definitely will come back. Thanks so much.
Robyn S.
5 out of 5
1/30/2023
Levi is always great to work with. Thank you!
Martha M.
5 out of 5
1/29/2023
Alfredo was very cordial and knowledgeable. Great service
Gordon P.
4 out of 5
1/29/2023
????????
Miguel D.
5 out of 5
1/29/2023
Mike always does a great job taking care of my vechile and myself as a client. Great advisor!
Adrien G.
5 out of 5
1/29/2023
Nathan is a good guy, I like having him as my service advisor.
Anne S.
4 out of 5
1/29/2023
I can always depend on Alfredo to take care of my vehicle’s maintenance needs. He also explains information really well, for me to easily understand.
Teri B.
5 out of 5
1/29/2023
Mike always makes me like a friend, more then a customer. Ensuring me of time and work being done on the car ????. I wish everyone were like him
Fedor O.
3 out of 5
1/28/2023
Everything is good Just brake light some time appears on the dashboard
Cline P.
5 out of 5
1/28/2023
very personable, attentive, knowledgeable, informative Nathan, in my opinion, is a positive-additive addition to Germain's team.

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