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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Nick O.
5 out of 5
7/27/2023
As usual Nathan provides outstanding service. It's always a pleasure to work with him. Keep up the great service.
Doris R.
4 out of 5
7/27/2023
My normal service writer was off the day I brought my car in for warranty work Levi jumped right in and but a rush on my repair job since I live out of town and had to wait. Thank you Levi for your professional customer service
Steven B.
4 out of 5
7/27/2023
Al is always attentive, answers my questions and keeps me informed of the progress of my service. Clearly explains the post inspection and suggests what should be done With a new car, all was perfect! I’ll see him in 7500 miles. I don’t wait for the car to tell me the oil life is low
Alan H.
5 out of 5
7/27/2023
Very cordial and accommodating.
Angel A.
5 out of 5
7/27/2023
Amazing customer service 1000%
Antonia N.
5 out of 5
7/26/2023
Al is always our guy. We always go to him.
Keith J.
5 out of 5
7/26/2023
I was very upset when I arrived at the service counter. Nathan was able to de-escalate the situation and provide excellent customer service.
Josie E.
5 out of 5
7/26/2023
Nat did a good job!
Carl H.
5 out of 5
7/26/2023
Andree was very professional. He provided me with regular updates on the status of my vehicle
Gabriel R.
5 out of 5
7/26/2023
Victor was awesome!
Lisa M.
5 out of 5
7/25/2023
Great customer service answered all my questions very helpful
Evelyn C.
5 out of 5
7/25/2023
Victor Morales was excellent and explaining some questions I had. Very knowledgeable and great person to work with.
Adam Z.
4 out of 5
7/25/2023
Andre is the best to work with
Lisa B.
5 out of 5
7/25/2023
Al is always very pleasant and professional. I like having a consistent service advisor. AL has been with me the whole time !!
Yessy M.
2 out of 5
7/24/2023
I have taken my car in to this location since I bought it from you in 2018 and I had always waited inside for them to be done with the service. It takes about an hour and would get updates from representatives if it would take longer. I had to get up and ask for my car after 2 and a half hours of not hearing anything from anyone.
Todd A.
1 out of 5
7/23/2023
Was in for an oil change. Info screen is still showing 50% oil Life instead of 100%
George K.
2 out of 5
7/23/2023
I was very happy with Nathen the problem I have with the service department is the new service manager. I left Surprise Honda because he was my service advisor. I didn’t think his service was in my best interest.when I heard the dealership changed owner I thought I would try them again. I had no problem with this visit but if I have any problems in the future I know the results would not be in my favor. So I will not be back until this position change.
Albert L.
4 out of 5
7/23/2023
Nathan did an excellent job. I couldn't ask for anything more.
Margay H.
5 out of 5
7/23/2023
Great service and always informative of my current and future services
Desiree R.
5 out of 5
7/23/2023
Levi is great. Honest, helpful, kind.

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