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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Michael T.
5 out of 5
6/27/2022
Thanks
Michael L.
5 out of 5
6/27/2022
As always Nathan provides stellar service and is our go to guy at Germain Honda
Abimael H.
5 out of 5
6/26/2022
Nate is awesome. So glad I trust him and Surprise Honda with all my vehicle needs.
Mike S.
5 out of 5
6/26/2022
Great job like always! Nathan **** is the best! Thank you, Mike S
Arany Y.
5 out of 5
6/26/2022
My experience with Mike has always been awesome! He has great customer service, friendly and very honest! I Always make sure to schedule my appointments with Mike. Thank you Honda, the entire staff here is friendly and very welcoming. Thank you Mike, for always taking care of me and my family we are always satisfied and happy with your services!
Agnes G.
1 out of 5
6/26/2022
I’m dissatisfied and disappointed dealing with defective brand new CRV-SUV. I don’t know how long it takes before they’ll fix the vehicle.
Jim K.
5 out of 5
6/25/2022
Excellent service from Nathan as usual!
Robert F.
5 out of 5
6/25/2022
Alfredo is always very professional and patient and nice!
Stephen A.
4 out of 5
6/25/2022
Alfredo Bustamante was through in explaining all the procedures involved in my service. When he discovered I was intent on walking to a local restaurant half a mile away, while waiting on my vehicle he arranged for a curtesy driver. It was 97 degrees outside. The driver “Crystal” (the parts driver) was most gracious in driving me to the local restaurant and then picking me up again. I appreciated the extra customer service as well as the service to my car.
Jerry C.
5 out of 5
6/25/2022
Great experience, I am completely satisfied with the service I received.
Ismael G.
4 out of 5
6/25/2022
Quick and easy. In and out in about an hour as I was quoted
Ana G.
5 out of 5
6/24/2022
I was satisfied and the service was very quick I was in at 9:30 and by 1045 I was on my way home so I really do appreciate him getting me my car service as soon as possible
Serina N.
5 out of 5
6/24/2022
Always best service by Alfredo.
Abimael H.
4 out of 5
6/24/2022
Was told my vehicle would be ready in three hours…but they finished in an hour and a half! Now that is what I call service!
Abigail D.
5 out of 5
6/24/2022
Your team was amazing thank you for your help
Ismael P.
5 out of 5
6/23/2022
Andre was very helpful and he was friendly and courteous. Thank you
Chris H.
4 out of 5
6/23/2022
I appreciated the prioritized list of other repairs that need to be done with the cost of parts and labor.
David A.
5 out of 5
6/23/2022
You guys have been awesome thank you. I have two Honda cars that get serviced by you guys and every time the experience has been awesome.
Teresa S.
5 out of 5
6/23/2022
Well done
Bob M.
5 out of 5
6/23/2022
I'm impressed with the professionalism with both Germain and Gecko Glass. We'll done

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