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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
GARY M.
5 out of 5
12/29/2016
Raudel in custermer service was very helpfull
RICK G.
5 out of 5
12/29/2016
Service Advisor Josh Newman was very thorough. Josh and Paul (tech) we're able to resolve a problem with my Sync 3 system by doing a master recovery. I am completely satisfied. What I really appreciated about Josh's service was his follow-up phone calls throughout the day. I believe customers appreciate phone call updates so they know the car is still being worked on and they haven't been forgotten. When I come back for service I plan on dealing with Josh in the future. I will ask for him.
ADOLFO B.
1 out of 5
12/28/2016
A other Ford dealer that wants to rip people off
REED R.
2 out of 5
12/28/2016
My hood wasn't completely shut and I had to pulll off the 71 to shut it. That's absolutely unacceptable especially for a dealership. I'll never be back! Moreover, I was there because my door handle broke and my vehicle is only a couple years old which is ridiculous. Ford wanted about 500 and another four hours of my time to fix. No thanks. I'm sorry to say but the correct answer is never buy American because, once again, I get an inferior product. Don't contact me again. This is the last time I give you free advice.
MAURICIO R.
5 out of 5
12/28/2016
Very Professional!!
DIANNA R.
5 out of 5
12/28/2016
Your represenitive was very friendly to approach and listen as I explained the problem of my car . Did not make me feel that I did not know what I was talking about
VIVIAN M.
5 out of 5
12/28/2016
I was helped by Adam Swaim and he was very helpful and made the service experience a pleasure. He was courteous and had my car done when he said it would be ready and called to let me know what was going on. Thank you.
LEO G.
5 out of 5
12/28/2016
F**KEN GREAT!
ANA C.
5 out of 5
12/27/2016
Satisfied????
MARTIN P.
5 out of 5
12/27/2016
I was very pleased with the service. Thanks to Josh the orders writer and George the shuttle driver . I was visiting from out of town and was very thankful that Josh could work me to the schedule so I could have my truck looked at.
BRIGID E.
5 out of 5
12/27/2016
Jessica went out of her to accommodate me. Very pleasant to deal with with.
SERGIO M.
5 out of 5
12/26/2016
Josh, was 100% right on with all the information provided. He constantly sent updates on my vehicle and delivered it as promised. Excellent customer service!
MARY C.
5 out of 5
12/25/2016
My service writer JJ was great and very helpful
RONNELL H.
3 out of 5
12/24/2016
The service was satisfactory, but no one called to notfy us that the part was in. I had been for three weeks to get it fixed.
RICK N.
5 out of 5
12/24/2016
She did a good job checking on me and my vehicle.
MELISSA B.
1 out of 5
12/24/2016
I had to call several times for an update on my car... and Everytime was put on hold!!! Then he said he will call me back but never did.. thus, I called back again to find out information on my car.
BRITTANY S.
5 out of 5
12/24/2016
Excellent service. Very pleased.
STEVE M.
5 out of 5
12/24/2016
Excellent service! Very nice n professional service writer.
NICK T.
5 out of 5
12/24/2016
Jessica, did an excellent job. She was very thorough and got me out really quick.
JONATHAN U.
5 out of 5
12/24/2016
Jessica Baker was absolutely wonderful, forth right and honest with me regarding my vehicle. I appreciate her assistance and help.

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