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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Gloria R.
5 out of 5
8/3/2019
As usual, I was completely satisfied with the service I received today! Jessica took excellent care of us! Thanks, CHF!!!!!
Christian L.
5 out of 5
8/3/2019
Adam was very knowledgeable and professional.
Jose S.
5 out of 5
8/2/2019
The service experience was very good. Thak you, thank you Humberto.
Gareth M.
5 out of 5
8/2/2019
I was running late for a ceremony for my 9 year old son, Humberto arranged for my truck to be ready with minimum wait time. I very much appreciated that.
Meridith R.
5 out of 5
8/2/2019
George was very nice and helpful
Abraham S.
5 out of 5
8/2/2019
Humberto provided me with excellent service and great customer service. I appreciate his patience and friendly attitude.
Pierre C.
5 out of 5
8/2/2019
I recently moved to Pasadena. Joshua Newman is the one reason I keep coming back to Chino Hills Ford. Always courteous, knowledgeable and willing to help. Thanks Josh!
Jeff H.
5 out of 5
8/2/2019
He provided prompt results, kept me updated and the vehicle was ready when he indicated.
Roy D.
5 out of 5
8/2/2019
Humberto was great, service was fast and the staff was very courteous.
Rick B.
5 out of 5
8/1/2019
Quick service time and courteous help
Christine M.
5 out of 5
8/1/2019
Michele is always the best! The communication is accurate and complete. The work is excellent. I dove from Newport Beach because I always get superior and pleasant service. The folks at Fletcher Jones have nothing on your crew and that is why you are the only service to touch my car since I purchased it 6 years ago. Thank you for the care.
Leonard L.
5 out of 5
8/1/2019
Adam was very sincere and helpful, We felt like we were leaving our vehicle in good hands. He also gave us updates via text… Great guy
Trent B.
5 out of 5
8/1/2019
Great job Adam!
Norma A.
5 out of 5
8/1/2019
Excellent service. Friendly shuttle driver too.
Richard A.
5 out of 5
8/1/2019
Everything was smooth & easy, Humberto and the dealership took care of all my needs.
Gina B.
5 out of 5
7/31/2019
Good service. Professional treatment.
Kang L.
5 out of 5
7/31/2019
The attitude of service staff is very kind and will update the news every day So is perfect
Manuel E.
5 out of 5
7/31/2019
Jessica Baker was truly a pleasure, she was a great big help to me. Thank you Manuel E
Greg S.
5 out of 5
7/31/2019
Adam provided impeccable service to get my vehicle done in a timely manner
David D.
5 out of 5
7/31/2019
Adam did a great job your department has serviced it for over 233,000 miles Only general maintenance issues. FORD TOUGH Thanks

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