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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Jeffrey K.
1 out of 5
7/18/2020
Raudel was awesome, but my vehicle after only 15 miles, is making horrible front end noises. I am in San Diego, and pray that I make it make to the dealership on Monday. They car has been nothing but trouble to me so far with a new short block after just 19000 miles and now this. I’m have lost all trust in this vehicle.
Gioconda E.
1 out of 5
7/17/2020
I was disappointed to see my glove compartment open with some tools on my seat that were apparently mine and an empty plastic bag on my seat.
Rexford N.
5 out of 5
7/17/2020
Excellent support and service and professionalism Rex Nelson
Ernie C.
5 out of 5
7/17/2020
Great service, friendly staff, always followed up with the status of the vehicle.
Charles C.
2 out of 5
7/16/2020
The Car is no good, Adam is doing his job Under the circumstances
Carlos E.
5 out of 5
7/16/2020
Great service!!
Greg D.
5 out of 5
7/16/2020
Thanks again for a great experience.
Manuel L.
4 out of 5
7/16/2020
I'm always pretty happy with Adam I've been going there for like for 4 years and really really good my service man if I was the boss I will promote yeah thank you
Mario J.
4 out of 5
7/16/2020
I just want to say thank you the good people at Ford, I’m always met with great customer service anywhere I go and this location is no different. I needed an emergency tire replacement and the service rep gave me a great deal along with an oil change and alignment. 5 star service as per usual.
Geran S.
5 out of 5
7/16/2020
You don't know how much I appreciate you guys. Thanks again!
Monica V.
5 out of 5
7/15/2020
Jessica always been very pleasant person to help me with my van
Victor Z.
5 out of 5
7/15/2020
Great job, great people and great Ford thank you
Kyle R.
5 out of 5
7/15/2020
Always great!
Angela M.
5 out of 5
7/14/2020
Joshua was very professional and helpful. Great service.
Marc M.
5 out of 5
7/14/2020
In and out very quickly with no upsells. Informed me of next service schedule.
Ahsan S.
5 out of 5
7/14/2020
Ruadal was my service advisor. He help me beyond also very knowledgeable and friendly. I would rate 5 stars ??
Shari D.
5 out of 5
7/14/2020
Josh is super friendly and nice. I was bummed I couldn’t get my car washed.
Leon P.
4 out of 5
7/14/2020
Josh always kills it for me no matter the issue. Vince Palasik
Lupe B.
4 out of 5
7/14/2020
Raider is extremely kind, courteous. This is so important, especially during these unpredictable times. My vehicle was serviced and it will keep me safe on the road, any slight measure of security is so valuable.
Jin K.
1 out of 5
7/14/2020
I specifically put that I needed shuttle service but nobody really took that into consideration.

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