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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Moises M.
5 out of 5
2/9/2020
Great customer service as always.
Leighann W.
5 out of 5
2/9/2020
Jessica took super great care of me & my vehicle. She carries a spirit of excellence. I look forward to our future Relationship at Chino Hills Ford
Chris M.
4 out of 5
2/9/2020
Randal M was my service advisor and was super helpful and kind and made my visit very fast and enjoyable... my tech Mackel did a great job. This is the only dealership I feel so comfortable in and actually enjoy coming to. I feel like the employees are on my side, they’re doing a great job
Danny H.
5 out of 5
2/9/2020
Very satisfied with George K so helpful ??????????
Raquel Or.
5 out of 5
2/9/2020
My car was done a lot faster than I expected. I was able get on with my day. Thank you so much!
Marla R.
5 out of 5
2/9/2020
Jessica was so friendly and helpful. Honestly, I will come back for more service because of her friendly service. Last time I had a negative experience with another associate, George, and was hesitant to go back again. Jessica, you Madr a difference. Thank you for everything and thanks to those who worked on my car.
Deanne T.
4 out of 5
2/9/2020
I was really happy the break booster was covered and was able to get it in and out quickly. Thanks
Christopher H.
5 out of 5
2/9/2020
Great service
Maggie R.
5 out of 5
2/8/2020
Humberto was very knowledgable regarding my car. I would recommend my friends to him
Rick/Amelia T.
5 out of 5
2/8/2020
William in service was top notch, he kept us updated about the vehicle all day. William's professionalism will keep us going to Chino Hills Ford.
John C.
4 out of 5
2/8/2020
Just wish you can help me to learn more about my truck
Andrea W.
4 out of 5
2/8/2020
Jessica is awesome!!!!
Michelle V.
5 out of 5
2/8/2020
Adam Swaim is personable and professional. He provides great customer service and care!
Asad B.
5 out of 5
2/8/2020
It has been a please to work with George. He has promptly taken care of our Setvice needs, and done every thing that a responsible Service person should do. We are very happy with his work Asad B
Joel N.
1 out of 5
2/7/2020
Took my truck for service, was told that needed to replace oil pan because it has a major leak... I was advised to take my truck to another ford dealership to have it taken care of because they were short staffed and didn’t or couldn’t get me a rental or loaner... So now I have to take it somewhere else to get fixed.
David O.
5 out of 5
2/7/2020
Great job.. thanks for all your great work.
Greg S.
5 out of 5
2/7/2020
George always provides excellent customer service
Perry Z.
4 out of 5
2/6/2020
Humberto is amazing. Always comes through for us.
Donna T.
5 out of 5
2/6/2020
Very friendly, prompt service.
Ron S.
5 out of 5
2/6/2020
Overall service was satisfactory and met my expectations.

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