About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
William R.
4 out of 5
2/20/2020
Adam was very courteous, he listened to my concerns and he followed through with my request. Adam kept me informed and called me when my truck was ready. A+ for Adam. I will be back for all my trucks needs. Thank You Chino Hills Ford.
Stephen P.
5 out of 5
2/19/2020
Joshua is only one I see when I go in for service he is very good and very helpful!
David S.
4 out of 5
2/19/2020
Jessica is always personal and very detailed in conversations to provide excellent service. This is the difference between wanting to take my car in for service or viewing this as a obligation that most would not want to deal with. Thank you for making every visit great.
Jacklyn W.
1 out of 5
2/19/2020
Yesterday the screen went black when pulling into a parking space. When I pulled out about an hour later it was blue again. It has done it only once so far. I don’t have a ride to drop it off again right now so I will wait to see if it happens again. I don’t know if it is possible to happen only once if it is really a programming issue.
Octavio C.
5 out of 5
2/19/2020
Jessica is always very helpful and professional and goes out of her way to make sure everything gets done properly and that’s why I keep choosing chino hills ford.
Cristian R.
5 out of 5
2/19/2020
Great customer service
Dustin H.
4 out of 5
2/19/2020
I was told it should take just over an hour for my car to be ready and it was even faster. Greeted at my car as soon as i pulled up. Great service today.
Jason K.
5 out of 5
2/19/2020
Adam is awesome as usually, and very helpful
Rick G.
5 out of 5
2/18/2020
Jessica was very helpful and courteous.
Roy H.
4 out of 5
2/17/2020
Great job. Arrived after 7am, they said give them about two and a half hours and it will be ready. Contacted me shortly thereafter to tell me my tires had a nail and screw in them. They told me what it would take to repair if needed and that they would contact me if anything else was necessary.. The tires were not punctured and they completed the service in just over an hour. Thank you.
Dorothy R.
5 out of 5
2/17/2020
J J was great
Sharnae F.
4 out of 5
2/17/2020
I am always satisfied with the outstanding service I receive at Chino Hills Ford. I always ask for Joshua Newman because I feel confident my car will be taken care of and Mr. Newman’s level of customer service is above and beyond. He is always professional and communicative about what’s going on and when my vehicle is ready. I don’t work near the dealership any longer, however I made the 30 plus mile trip even though I have a dealership closer to me because of the level of customer service and efficiency at Chino Hills Ford.
Debbie S.
5 out of 5
2/17/2020
I've had very good service each time I've come in!
Christine M.
4 out of 5
2/17/2020
George is the best! I trust him.
Paul L.
5 out of 5
2/16/2020
Always great service. Thanks
Walter G.
5 out of 5
2/15/2020
Excellent service
Jim H.
3 out of 5
2/15/2020
He did forget to reset the oil usage digital readout.
Victoria C.
5 out of 5
2/15/2020
Thank you
Astolfo C.
1 out of 5
2/15/2020
There was some oil spilled on the engine compartment then it was washed off and water was left over the engine valve cover and coils and under the intake so I asked the service advisor if he can ask the technician to blow the water off and he said he would and I asked if it could be documented and he said no because he had closed the ticket out so I talked to the service manager and he told him to document the incident
Jared P.
4 out of 5
2/15/2020
The truth... I bought my 2017 super duty from upland ford, I went there for my first “free” service and it didn’t go well. Chino hills ford ended up doing my first service and has done every service including today’s 60k service. I’m willing to go wherever I get the best service from and chino hills ford hasn’t given me a reason to look elsewhere.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.