DCH Chrysler Jeep Temecula

Awesome. Above and Beyond

Professional service, happy with your representative

good people

Mike has always been a pleasure to deal with. He is professional, courteous and very patient. He is a definite asset to DCH.

Very good, professional service Thank you

I forgot to mention from my previous review with Mike and DCH on my Durango: I liked having text messages on status, and the quick turnaround. Less than 3 hours total time. Also, I can appreciate the effort of the dealership on their business plan; asking me if I would like to trade-in or upgrade on a purchase. Very smart! Good luck to your dealership, wish you the best and continuing to seek ways to improve, rare in these times!

Jordan did great

As I previously stated, I was contacted for my appointment late. My contact phone number was not used to call and ask my PERMISSION TO CHANGE OUT WARRANTEED PARTS. Therefore, my car was not fixed until the next day.

service was ok, only I wasnt made aware that the shuttle didnt run after 4. good to know, i would have had my oil changed earlier in the day.

Service was completed under the estimated timeframe! Michael was professional and appreciative of my loyalty as a long time customer to Temecula Jeep going back over 27 years!

I have been doing business here for over 10 years and I have had only one bad experience with a service advisor and another with some genius of a mechanic who worked there but that was a few years ago. Sadly, I have no control over your rate of personnel turnover otherwise people like James **** would be retained indefinitely......he represents the type personality I would like to deal with every time I visit. also, I can see that considerable improvements have been made re your choice of receptionists/cashiers.....they sound more intelligent

Wonderful and happy

You have lots of people walking around, No one greeted me for maybe 5 minutes? I have been there before to have some accessories added to my truck. Same thing, I have to look in the booths to get someones attention. I'm on time, how about being greeted when I get in the service area by someone who is a paying customer and is on time for his appointment? This was my first visit to your dealership for maintenance. 5,000 miles on a 2500 2015 diesel. I ended up talking to the cashier about my next oil change, when it would be recommended. Really, the cashier? No one discussed any future maintenance. Only about the service I asked for. Had 3 people try and find out if my truck was ready before it showed up. Had my tires rotated. I start to drive out and I have a warning about low tire pressure. I drive back, oh, you have to drive about 10 miles to re-start the program. I asked them to double check, I'm towing my 5th wheel that night. They did check and the air in the tires and it was correct. (How would I know unless you mention it?) My customer service guy was very nice and everyone was cordial but I'm sorry, something is missing in the service area. I will not be returning. I'm going find better service elsewhere. Good Luck. Sincerely, JOHN M

We are long time clients with DCH,as a family we have purchased 5 cars from DCH Every experience has been great

Oil change could have been faster.

Mr. **** was very professional, and explained every part of the service process. I am very pleased with the service I received.

Always a great experience with Chris...he's the Best.

Armel is awesome

got right in and out no problems great staff and coffee

Amel was very personable.