Jordan was great. He even looked into a problem with the billing, and fixed it.
Armel was great kept me updated and was provided a loaner while the work was being done.very nice man . thank you Armel.
Everyone was very courteous and helpful.
When vehicle was supposed to be brought to me, the porter said "5 min". Had to go back to tech to complete reassembly. Window regulator was replaced and the drivers window was left filthy!
I have filled out these surveys before and asked the same question. Why is my vehicle not being washed? It's stated complimentary wash yet it's not done. I would like to understand why? This is my only complaint.
This isn't the first time, but almost every time I have brought my car in for an appointment, I wait a long time before I am helped, let alone greeted. I waited over 40 minutes before I was even approached. What was especially disconcerting is that there were people standing around joking and laughing...rather than helping out. There were only 3 cars.
Jordan was very helpful thanks
Everything was fine, advisor kept me up to date
Armel informed at all stages of the repair of
Jeep. Excellent Service Advisor!!
I like James **** as your Service man .. He was very interested in the history of my vehicle, and appreciative of my using your Dealership for my maintenance .. A good, loyal employer that looks out for your interests .. Happy to do business with your Dealership .. Rich ****
Great job. Was able to fit my jeep in earlier than expected. Helped out tremendously with my extended warranty company. Thanks.
Chris **** was very helpful and kept me up to date about my vehicle. Also it didn't take long for the technician to finish working on my vehicle. I like to give a big thanks to Andrew the technician for being swift so I could stick to my schedule for the holidays. Thank you so much DCH CJD of Temecula. I will be back again.
Yes all the work was complete, very pleased!
Jordan was great!! Would absolutely recommend him to anyone. Thank you for all your hard work!
James is an excellent service advisor. He was sensitive to my time restrictions and provided me with thorough information. This was probably one of the best service experiences I have ever had. Kudos to James!
Car wasn't fixed. Have to wait until January
Chris was very good. He treated me as important.. I'll come back!
My experience was quite pleasant. Although the DCH Chrysler Jeep Temecula was busy, my needs were still met and my concerns were made a priority. There were two gentleman assisting me, Armel ( I believe that is how his name is spelt) and Mark, who works in the Parts department. They were very helpful and attentive. I really appreciated it. They made sure that all of my questions, comments, and concerns were addressed. There was also an amazingly kind woman named Cynthia who assisted me during the payment process of my experience. I am very pleased with the work that has been done.
Thank you all so very much !
![Friendly faces and experienced staff members at DCH Chrysler Jeep Temecula, in Temecula [,state], are always here to assist you with your service repair needs.](https://www.autorepair-review.com/images/groups/626/800x800/vJ6gObj4fxcK1uEC2GvD.jpg "Friendly faces and experienced staff members at DCH Chrysler Jeep Temecula, in Temecula [,state], are always here to assist you with your service repair needs.")
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