Horrible customer service! Took 10 min for someone to even acknowledge my presence when dropping off. Went through the same thing when picking up. This was my first and last time getting my car serviced at this location.
Great customer service. Chris goes above and beyond.
Service advisor James **** was excellent. Thorough, polite,
Knowledgeable. I will request him each time I bring my car in.
Yakov was very helpful and understanding in dealing with the situation. One of the best advisors I have dealt with at DCH
I was told I would be called with status on Wednesday of the week when I brought in the vehicle on Monday. I waited until Friday and called and was told it would be the next week. Keeping one informed of when the vehicle will be ready is important.
Great service all around.
I was told I had to pay for my tire rotation. I had someone check out my contract and I am paying for that in my loan. I also didnt like that someone changed my radio station in my car.
I brought my car for an oil change service and everyone was friendly, pleasant and efficient. My car was ready in 45 min as promised and I was able to get my day started on schedule. Thank you. A reoccurring challenge I have happened again as my trunk continues to open numerous time on its own and even more dangerous is that it opened for the first time while I was driving. I have left word for Mike to call me when he returns as I have taken the car in for this issue numerous tomes
My truck came back dirtier than when I dropped it off. I had the oil changed and the instrument panel is still telling me I need to change the oil. WTH?
Your Staff is very polite and positive.
I was told my battery was dead and wouldn't take nor hold a charge. And that I needed a battery. But just the day prior to dropping it off to get serviced. I get my truck back and go to inspect the battery and can't find any markings of the new battery and no one could provide me with any type of proof the battery was even replaced. I spoke with the service tech and he then told me that the battery wasn't actually dead and that it did start the truck and he actually drove it around but that the battery wouldn't hold a charge. At that point I was just fed up and left with the intentions to speak to cooperate about my experience
James was great. Also the cashier was exceptionally helpful and a very sweet person! Wished I had her in my family. :)
James is an awesome service rep. My vehicle was ready an hour before it was promised. Best customer service I've ever received.
Merry Christmas???? Time was shorter then expected. Personnel was friendly,
Chris was great! A true professional!
Everyone was great, This experience truly made Christmas So Much More.
Guy in the fleet department is amazing, we just added him to our family.
We thank everyone at DCH in Temecula CA.
Jordan is extremely professional and clear speaking with what is being done to my journey and how the charges are broken down. He is A great!
Jordan was very helpful and got the job done in record time.
![Friendly faces and experienced staff members at DCH Chrysler Jeep Temecula, in Temecula [,state], are always here to assist you with your service repair needs.](https://www.autorepair-review.com/images/groups/626/800x800/vJ6gObj4fxcK1uEC2GvD.jpg "Friendly faces and experienced staff members at DCH Chrysler Jeep Temecula, in Temecula [,state], are always here to assist you with your service repair needs.")
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