James did a great job of keeping me informed. I will try to use him again.
James was a professional and most excellent representative of DCH. Answered all my questions, made excellent suggestions and explained all the details. I'd like to have him again when I visit for my next service appointment.
Always a pleasure to come in and get great service and care of my vehicle at DCH. Thank you!
Great experience. Thank you.
Keep up the good customer service. It's what I look for always!
Thanks
Very nice staff, and fast service!
the professional service i expected. thanks. doug
Chris was very helpful and offered me a loaner car when my truck wasn't going to be finished until the following day. My truck repair was completed and everything i requested was rwpaired and works great. Thanks again
Armel provided me with exceptional service! I was very impressed with his efficiency. He took the time to make me feel as if her cared, not like I was just another customer in the que. Thank you.
YASHA WAS VERY PROFESSIONAL AND KNOWLEDGEABLE
KEPT ME APPRAISED AT ALL STAGES IN THE COMPLETION
COURTESY SHUTTLE DRIVER WAS A REAL GENTLEMAN
OVERALL GREAT EXPERIENCE
Chris made sure everything was fixed to my satisfaction. Inspire of a defective part.
The appointment scheduling process is abysmal. I made an appointment for 11:00 to have my brakes checked. When I showed up they seemed surprised to see me and said it would be a 2 1/2 hour wait. I reminded them that I had an appointment and would be waiting at the dealer for my car. They informed me that they had way too many appointments scheduled and that was how long it would take to get to me. Very frustrating. It did end up taking 2 hours and when I was leaving he told me they really don't support people waiting for their cars. The appointment time is just the time you drop off your car.
Great staff everyone thanks for being that way
Outstanding experience with everyone involved
My service advisor performed an outstanding service for me and was able to get my service performed in quicker than expected time. His customer service attitude was very refreshing.
Great service and very fast
I was very pleased with the customer service courtesy of the advisor that took the advisor that took care of me!
Chris got it done faster the promised! Thank you!
My advisor was very nice and got my car back exactly at the time he said it would be ready ????
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