We appreciate your recommendation for an Alignment. We will arrange further recommended service next month.
I'm not sure who Chris Bennet is, but I cannot say enough about Greg Carey. He is the most outstanding, honest, and helpful sales rep I have ever dealt with in over 20 car purchases. Over 20!! Thank you to Greg and to DCH for everything!!!
The tech must have lowered the psi to my tires because the light came on
I refilled the tires to 40 psi and have had no problems since
The pressure was adjusted to 35psi
Or perhaps the pressure wasn't checked and after 5900 miles it needed air however my work order showed the tires were checked so I assume the tech lowered the psi out of the range of the recommended psi
Jordon went above and beyond his job to make sure I was satisfied.
Thanks, DARYLL B
The problem I came to service to rectify was not addressed despite keeping my vehicle for 48 hours. The tech notes on my final paperwork suggest that I try again later to have the problem corrected. I have never had an auto manufacturers manufacturers dealership make such a statement to me!
He worked to get my vehicle back to meet my timeline!
James is always professional and on target with his comments regarding getting my vehicle serviced. I'm so impressed with James and his professionalism, I skip three other Jeep/Dodge dealerships that are closer to me to go to Temecula Jeep!
Jordan did a great job listening to all of the issues that my car was having and made sure that all issues were taken care of.
I very much appreciate the quality work and attention to detail received this time.
Thanks
I was very impressed with him and his ability to handle the task at hand
James was as always very helpful and professional I appreciate the level of customer service he provides.
Very professional and did such an outstanding job! Restored my faith in DCH service
This survey is a good start in improving your customer service. I've not always had a good experience at DCH but this one was good.
Yakov, very friendly and did a great job of keeping us informed
Check in check out. Quick and satisfied
Chris was professional, My truck was done sooner than expected. I was called as soon as the repair was done. Thank you.
Thanks to Yakov Ostpenko (&team) for good customer service. Appreciate you taking such good care of a girl's truck! Melanie Fiala Williamson.
Jordan was very helpful. He took very good care of me and met all my service needs.
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