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Real Reviews From Verified Customers

Service Center Review Summary

5 star 23906 reviews 72%
4 star 6655 reviews 20%
3 star 609 reviews 2%
2 star 1060 reviews 3%
1 star 1035 reviews 3%
Review Us
Marvin I.
1 out of 5
7/4/2026
Everything was great until the end. When I looked over the checklists of what was supposedly been checked. I noticed that the headlights were marked as being fine. When I know for a fact that one of my headlights was not working. I really hope that this was an honest mistake and not as a result of your workers not doing what they were supposed to do.
Ivan M.
4 out of 5
7/4/2026
Zachary went above and beyond in making sure that I received my vehicle as soon as possible while also ensuring that every issue was taken care of. I appreciate him having my best interest in mind and let me know what future maintenances to look out for so that I could plan accordingly.
Michael F.
5 out of 5
7/3/2026
Great job from Alejandro and the technicians
Gregory E.
5 out of 5
7/3/2026
Great guy and advisor. Personable and pleasant to talk to.
Marissa M.
5 out of 5
7/3/2026
Thanks Darin! This was probably the best service appointment I've had at Hardin, thanks for taking care of my wife's vehicle!
Rosa G.
5 out of 5
7/3/2026
Excellent customer service.
Joshua P.
5 out of 5
7/3/2026
I love and respect Hardin family for running a stand up operation through and theough
Albert B.
5 out of 5
7/3/2026
Chris was great
Suzanne M.
5 out of 5
7/3/2026
It’s always a pleasure doing business with Darren.
Yolanda O.
5 out of 5
7/2/2026
Very knowledgeable and provided excellent service
Nick T.
5 out of 5
7/2/2026
Super good experience from the moment I called and spoke to the friendly AI operator who miraculously scheduled my oil change appointment to the time i met the agent who handled everything in a friendly and expeditious manner. Great service!
Jason N.
5 out of 5
7/2/2026
Quick and easy
Nick A.
3 out of 5
7/2/2026
You need to make sure the popcorn is fresh, it tasted like it was a day old. And put a note to let people know to close the door when done getting there popcorn
Sowmya ..
2 out of 5
7/2/2026
The first issue is that there was no oil change/service reminder sticker placed on my car after the service. Now I have no way of knowing when my next oil change is due. The second issue was the extremely long wait time. I had an appointment, yet it still took about 2 hours and 30 minutes just for an oil change. It makes me wonder what the purpose of scheduling an appointment is. In my experience, walk-in service seems to be faster. I even explained that I had a doctor’s appointment and politely requested if they could speed up the service if possible, but there was no response or effort to accommodate my request. As a result, I had to reschedule my doctor’s appointment to next week. I’ve been to multiple Honda service centers before, but this was by far the worst service experience I’ve had.
Ronnie H.
5 out of 5
7/2/2026
Good responsiveness yeah professionalism from the Honda team! Thank you
Michael M.
5 out of 5
7/2/2026
Great service and always courteous.
Debra O.
5 out of 5
7/2/2026
Daring is the best. Always so helpful with everything. I only see him.
Robert C.
5 out of 5
7/2/2026
Juan was great, very helpful and friendly. Explained everything well.
Jacob L.
5 out of 5
7/2/2026
Great service!
Charles L.
4 out of 5
7/2/2026
Carshield helped with cost of repairs!!!

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