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Real Reviews From Verified Customers

Service Center Review Summary

5 star 23906 reviews 72%
4 star 6655 reviews 20%
3 star 609 reviews 2%
2 star 1060 reviews 3%
1 star 1035 reviews 3%
Review Us
Robert W.
5 out of 5
7/1/2026
It was a very pleasant experience. Adrian kept me informed as my service items progressed.
Debbie T.
5 out of 5
7/1/2026
Mr Ayala was very professional and helped us resolve our issue perfectly. Service was delivered on time and well within my budget. Great job Honda Service folks!!!
Jeremy J.
4 out of 5
7/1/2026
Hassle free, just like the warranty promise!
Kendy X.
4 out of 5
7/1/2026
Happy to see an OG at the Express Service for my routine maintenance. Always a pleasant experience!
David T.
4 out of 5
7/1/2026
I had an issue with my new Honda Passport Trailsport and Adrian and Eric Turner were both great. But Danny Perez was an absolute Rock Star! He examined the vehicle and immediately determined the issue and had it fixed in no time. Hardin has been a great choice for my first Honda, Thank you. But a huge thank you to Danny!
Kenny K.
4 out of 5
7/1/2026
I'm a Honda employee so probably not the best person to answer a survey
Jane S.
1 out of 5
7/1/2026
Was told service would take 2.5 hrs. Was very specific that I didn’t want to wait longer than that. Brought the car in at 10:30. Came back at 2:00 and car wasn’t ready. No phone call. Had to wait another hour. Was told it now needed a battery…had it done and finally got the car at 3:10. Would have been much better if I had at least had a phone call giving me an update.
Ajit V.
2 out of 5
7/1/2026
I drove for Laguna hills for oil change.my travel and oil change time was almost 3.5 hours. Just for oil change you should have a one texh only do oil change it's my opinion. Service is great at Hardin honda. I bought couple of car from you guys.stull happy with service. Not with time.
Noah H.
5 out of 5
7/1/2026
very simple and easy service, Darin was very nice and informative
Annette N.
5 out of 5
6/30/2026
Adrien was highly professional and friendly. He’s an asset to your business. Thank you.
Jeffrey F.
5 out of 5
6/30/2026
Simon performed his job perfectly.
Denise F.
2 out of 5
6/30/2026
I will NOT be recommending Harding Honda to any of my family or friends. I will post my horrible experience on all of my social media platforms.
Sandra M.
5 out of 5
6/30/2026
Great employee!
Omar G.
5 out of 5
6/30/2026
Great service
Felipe R.
5 out of 5
6/30/2026
I’m very happy with the customer service Adrian is a very good doing his job and professional
Sanh L.
1 out of 5
6/29/2026
I have experienced multiple random high-voltage warning lockouts and repeated repair attempts without a permanent resolution. This ongoing safety issue has caused significant inconvenience and loss of confidence in the vehicle. Since Honda has been unable to permanently correct the defect, I am requesting that Honda repurchase (buy back) my vehicle under the applicable warranty and consumer protection laws.
Conrad W.
3 out of 5
6/29/2026
The only caveat before I drove off the dealership was my hood was open. Not sure why it was. Was not like that when I arrived but otherwise Alfredo was great and personable.
Maria M.
5 out of 5
6/29/2026
Thank you!
Carmina L.
5 out of 5
6/28/2026
Great service
Patricia O.
5 out of 5
6/28/2026
Great customer service. Friendly staff

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