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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Edith T.
5 out of 5
1/18/2026
Every one was so nice and helpful and gave me a great service. I thank all of you and will come back when needed. Many Thanks to all of you!
Nora L.
1 out of 5
1/18/2026
I was very disappointed and upset due to the fact that my tire rotation was not done even though I payed for oil change and rotation. I know it was not done due to the fact that my rear tire had a chalk mark because I had just had a flat repaired on my rear tire. I noticed when I went to the car wash that my tire was still on the rear. Needless to say that it makes me wonder how many times this has been to me before. I left a message for the service director Chris which he hasn’t returned.
Rick C.
2 out of 5
1/18/2026
Kristin wasn't very polite . She had me there waiting while I could see my truck was done , and told me " well text you when it's ready ".. also telling me that there were other customers ahead of me even though I was the very first person there this morning. Didn't wash the truck despite having it for over 2 hours ..won't be going back to her .
Andres L.
5 out of 5
1/18/2026
Just amazing service and super fast
Jesus R.
5 out of 5
1/17/2026
Good customer service ????
Steven G.
5 out of 5
1/17/2026
Thank you for your services on my truck
George M.
4 out of 5
1/17/2026
Jason is a true professional. He explained the process thoroughly and answered every question that I had. I couldn’t ask for a better Service Representative. Thank You!!
Aaron D.
5 out of 5
1/17/2026
Kevin did an amazing job. Great communication, thorough follow-up!
Jennifer S.
4 out of 5
1/17/2026
Good experience overall Inside of car was very dusty. This windows got left open i think. Could have been washed/dusted. Overall problems were fixed and service was done timely
Heribreto H.
2 out of 5
1/17/2026
First the service advisor was rude at the start of the interaction because the automated system got the wrong car . Second the time was at 11:15 and I came in earlier he was not happy with that. He had other issues with my husband over the phone. Lastly when I picked my truck he said it had been washed and on the shade . The truck was not there they had to get it from the back and the truck was never washed!!! I was so upset that I didn’t go back in to let him know. Bad customer service vey disappointed.
Anna R.
5 out of 5
1/16/2026
Very satisfied with your service.
Ivan B.
5 out of 5
1/16/2026
Excellent customer service
Rhonda S.
5 out of 5
1/16/2026
Tony does a great job. He provides excellent customer service.
Lisa L.
1 out of 5
1/16/2026
It took over three hours to get a tire replaced under my tire warranty. That is entirely too long. The service rep didn’t know that you had it in stock and he went through the whole process of getting a rental car for me even though you guys had that tire in stock and we’re able to just fix it. I think you need to be more conscious about how long things take and how much out of my day that was.
Roger D.
5 out of 5
1/16/2026
Great service thank you!!
Victor C.
5 out of 5
1/16/2026
Excellent customer service.
Gail C.
5 out of 5
1/16/2026
I appreciate Miguels knowledge & friendliness
Tawnie Elizabeth.
5 out of 5
1/16/2026
He ensured me everything was fine and he took care of my vehicle. Thank you
Lori A.
5 out of 5
1/16/2026
Great customer service very patient with me.
Jasmine C.
5 out of 5
1/16/2026
Great customer service!

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