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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5674 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Steven S.
5 out of 5
2/20/2026
Tony does an excellent job! He not only provides the highest quality service he instills trust and confidence with me. 5 stars!!!
Randall O.
5 out of 5
2/20/2026
She was great, super accommodating and amicable
David L.
4 out of 5
2/20/2026
Lo Jack installed in only 1 hour. Kevin was helpful and friendly. The only thing missing was maybe an owner manual.
Joan S.
2 out of 5
2/20/2026
Ed Bailey was fine. Manager Chris Jones’s was supposed to call me this afternoon about a mistake that a mechanic made. He never bothered to call me. Mechanic never reset the dashboard after my last Service, so it lit up that maintenance was needed when I hadn’t even driven 1000 miles. So I brought the car in only to find I made the trip for nothing except a mechanic forgot to reset the dashboard light. I am a senior citizen, I changed my schedule to make arrangements to make the 30 mile round trip to Toyota hemet only to find it was all a mistake. Chris Jones’s said he’d call me this afternoon to discuss a discount in my next service, but he never bothered to call. Unprofessional and disgraceful service to a long time customer. Thank you for no a non customer experience. Insulting.
James W.
5 out of 5
2/19/2026
Excellent and fast service, 5 stars
Brent S.
5 out of 5
2/19/2026
You guys did a great job.Thank you very much.I am satisfied
Charlene W.
3 out of 5
2/19/2026
The rear alignment was off, which explained the rear sway on the vehicle. Alignment was done when putting new set of tires on. I’ll test drive it tomorrow, Miguel wants to please the customer… and does.
Dorinda C.
4 out of 5
2/19/2026
Kevin is kind of dry He did his job, he just didn’t feel friendly
Patricia G.
4 out of 5
2/19/2026
Kevin was very helpful He knew I was planning to leave town to drive cross country, and he made it happen for m. Kudos to Kevin
Lorraine M.
5 out of 5
2/19/2026
Great customer service thank you !!
Guadalupe C.
4 out of 5
2/19/2026
Non
April G.
5 out of 5
2/18/2026
He cool
Muriel T.
4 out of 5
2/18/2026
The service dept work was done efficiently in good time. Kenneth Candray had expedited the whole process, explained clearly necessary repairs (I had forgotten I needed new windshield blades, ironically, it rained hard that evening!!) He made the experience pleasant above my expectations. I didn’t feel pressured. He is an excellent employee, I’d ask for him on my next visit! Definitely a job well done!
Juan M.
5 out of 5
2/18/2026
Good job
Francisca V.
5 out of 5
2/18/2026
????
Christopher H.
4 out of 5
2/18/2026
Edward was very helpful and provided excellent customer service and updates on my car and maintenance program. The process for drop off and pick up couldn’t be smoother and was easy 5 star service.
Susan H.
4 out of 5
2/18/2026
First Oil change took a little longer but I was happy to get an appointment with 1 day notice. Tony was kind n professional.
Arnulfo F.
2 out of 5
2/18/2026
Need to be more profesional
Ernesto G.
5 out of 5
2/18/2026
Tony was great,helpful thank you Tony
Walter W.
5 out of 5
2/18/2026
Tony was great kept me informed throughout the process, service. Eric the technician was great too

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