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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5661 reviews 66%
4 star 1695 reviews 20%
3 star 240 reviews 3%
2 star 491 reviews 6%
1 star 480 reviews 6%
Review Us
Ricardo T.
4 out of 5
3/3/2026
Outstanding job toyota of Hemet!
Maurice B.
4 out of 5
3/3/2026
Every thing ok
Matthew A.
2 out of 5
3/1/2026
I requested at the start a wash but did not get my car wash
Roberto V.
5 out of 5
3/1/2026
You guys are amazing thank you for your service.
Jesus G.
4 out of 5
3/1/2026
Todo muy vien gracias
Camille L.
4 out of 5
2/28/2026
Kristin was GREAT FRIENDLY AND KIND
Ronda P.
5 out of 5
2/28/2026
Jason is my representative every time when I come I highly respect him. He is honest hard-working and kind. I enjoy my experience whenever I come thank you Jason you are wonderful and thank you Toyota.
Anna Z.
5 out of 5
2/28/2026
Absolutely Tony was very helpful and courteous
Ed M.
4 out of 5
2/28/2026
Ned Garlejo is, hands down, the absolute best service rep we have dealt with in our 35+ years of having our Toyotas serviced at a dealership. I will put the details in the survey.
Max G.
4 out of 5
2/28/2026
Danielle was pretty helpful.
Juan G.
1 out of 5
2/28/2026
I never had the discount and the 20 dolars gift card from walmart
Isaac A.
1 out of 5
2/28/2026
had my car dropped off in a tow truck spoke to Kristen and asked make sure my car is fully serviced due to an incident that happened previously with my other car I sent to this location for a service in which I broke down a mile away from the shop and had to get it towed back to this specific Toyota of Hemet no I asked my tow driver. Can you check? Level make sure everything is good and the oil looks good. He checked the oil. He said your coolant is still not topped off so I asked to hey can you let Kristen know if we can top off the oil she proceeded to let the tow driver know that I was a crazy person because coolant goes up when vehicle goes on tow driver said the vehicle has been running for a while now while I was getting the tow truck ready and the coolant level has not rise past the minimum level in which it was a bit below and she still said he’s just a crazy person and has not answered any of my phone calls and she she is not a person I would like to deal with customer service ever again at this Toyota and I would like a callback from the manager .
Kristy G.
5 out of 5
2/28/2026
Tony was awesome. Not exactly how you want to spend time but Tony made the interaction positive. He was professional and friendly. Very happy with my service.
Ritche C.
5 out of 5
2/28/2026
Christian was very accommodating and has good customer service.
James A.
1 out of 5
2/28/2026
They disconnected my dashcam in my rear camera and did not reconnect them. Also,I asked for car wash and I did not get. I was told that my car would probably take 3 to 4 hrs. It took 7.5 hrs
Maria H.
5 out of 5
2/28/2026
Customer Service was on Point. Knowledgeable and friendly. I was very happy with the service and PRICE!!!!
Lyle S.
5 out of 5
2/28/2026
Service was professional and trustworthy.
Lanetia P.
4 out of 5
2/27/2026
Really appreciated Tony’s care and concern with the work that I needed done on my vehicle. I appreciated the fact that he caused me to feel important amongst the other customers waiting. I really appreciate the rental car so that my vehicle’s service could be completed in a timely manner and my day wasn’t interrupted with the many errands I had. Will continue to bring my vehicle to Toyota of Hemet to be serviced.
Sam P.
1 out of 5
2/27/2026
I was using the $99.95 coupon for an oil change and tire rotation. No where on my receipt it says tires were rotated. I was sent a list of “recommended” service and one was brake fluid flush that I had done less than 10k miles ago so I’m gonna say that it wasn’t even checked because if they would have they would have seen it’s been flushed
Sandra B.
5 out of 5
2/27/2026
I like the job they did for me and my vehicle thank you so much

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